Ruby Williams Email & Phone Number

United States

United States

The Scheduling Coordinator / Project Coordinator is the company liaison between the customer and the installation workforce to ensure a seamless installation experience. This position interfaces with installers, clients, service providers, Crew2 personnel, and the customer that experiences the installation on a daily basis.Customer ExperienceEnsures that daily installations are coordinated on a timely basis and actively managed; this includes:Connecting with customers to discuss installation timeframes and manage expectationsResponding to incoming customer callsFollowing up with customers once work is completed to ensure complete satisfactionServes as a primary contact and problem solver for customers when issues ariseStrives for excellence in customer contact; ensures that communication with customers is completed on a priority basis and that all correspondence is customer-focused and well documentedEnsures excellence in service; aware of customer satisfaction (VOC and cycle time) success metrics the impact that this role has on associated outcomesInteraction with InstallersEnsures that daily installations are coordinated on a timely basis and actively managed; this includes:Dispatching work orders to service providersConnecting with customers to manage expectations and ensure preparednessEnsuring that work is completed and customer is completely satisfiedCreates and maintains an environment that engages Service Providers in the quest for excellence, thereby, retaining and attracting other subcontractorsFacilitates problem-solving and issue resolution with installers in a manner that is timely, responsive, and respectfulEnsures that providers are paid on a timely and accurate basisProduction Team PartnershipParticipates in and supports the Production Team in a way that allows people to be their bestCollaborates with team members to provide excellent customer service and create an environment that sets Crew2 apart

United States

responsibilities include setting up appointments, managing travel bookings and rescheduling meetings in a timely manner. Recruiting new candidates, Ultimately, you will work directly with a senior manager to ensure their schedule and conferences are maintained as needed.Proven work experience as a Scheduling Coordinator or similar roleAdvanced proficiency in scheduling softwareExtensive experience with office software, including MS Word, Excel and Outlook ExpressAdvanced knowledge of confirming and rescheduling appointments, as well as recordkeeping practicesExperience in managing travel bookings and arrangementsExpertise with keeping stakeholders informed of schedule changes and answering queriesAbility to coordinate meetings with venue availabilityRelevant training and/or certifications as a Scheduling Coordinator

Receiving and verifying the accuracy and authenticity of prescription Calculating the price of prescriptions Reviewing and recording patient information with their prescription in compliance with the guidelines of the General Pharmaceutical Council Stocking the pharmacy with inventory Providing instructions to educate people on the correct way to take their medicine Supporting the Pharmacist in the daily operation of the pharmacy Protecting employees and patients by adhering to infection-control protocols and policies Disbursing completed and confirmed prescriptions to patients Answering incoming calls and fielding patient questions Maintaining a clean and safe pharmacy by complying with regulations, rules and procedures administration office procedures as wellOffice