• Delivered Employee Assistance Program (EAP) services to clients including Bosch, SAP, Cathay Pacific and Citi Bank, collaborated with global health and well-being providers including Telus Health and ICAS International, achieved 125% of the revenue goal.• Managed multiple projects simultaneously, coordinated across various departments, and controlled budgets and external supplies, received high customer satisfaction.• Identified and pursued new business opportunities, drafted bid proposals, and engaged in the bidding process of new client acquisition.• Developed 2 new EAP products based on the investigation of client needs and market research, and managed the promotion and launch of the products.• Organized 8 offline events and 49 online activities with over 20k participants.• Constructed risk prevention and control systems for clients, resolved 10+ crisis cases through prompt reaction and intervention.