Ruby Z. Email & Phone Number

United States

California, United States

Greater Los Angeles Area

• Business Partnering and Strategic Planning: - Collaborated with business executives to develop goals, strategies, and KPIs that impacted the bottom line. - Successfully reduced loss adjustment expense (LAE) ratio.
• Financial Planning and Forecasting: - Led budgeting and forecasting for Claims and Customer Experience over 2,600 employees. - Achieved 72% reduction in budget build time and improved accuracy by 65% through process.
• Modeling, Automation, and Analytics: - Built analytical models to support decision-making processes, such as Claim Count Forecast, Staffing Projection, and Cost per Claim Analysis. - Led Robotic Process Automation.
• Team Building and Leadership: - Established and led the Operational Finance function, developing a high-performing team and driving best financial practices. - Mentored team members and created professional development.

Greater Los Angeles Area

• Financial Planning and Analysis: - Led financial planning and analysis for all Claims operations, including national Private Passenger Auto, Commercial Auto, Homeowner, and Commercial Property, as well as Call Center.
• Business Partnering: - Collaborated closely with the Claims senior leadership team and various operational departments to achieve a 12% improvement in the Loss Adjustment Expense (LAE) ratio over a two-year period.
• Financial Modeling and Reporting: - Implemented analytics-driven decision-making processes by developing comprehensive staffing models for Auto Casualty, Homeowner, PIP, House Counsel, and other areas. Created.
• Process Improvement: - Actively contributed to significant company-wide projects, including conducting time studies, cost studies for the call center, and process mapping for PIP. These initiatives resulted in.

Malibu, CA

• Provided strategic guidance and expertise to the Associate Dean regarding program direction and initiatives for full-time programs.
• Actively advised and participated in program activities to enhance the alumni and student business network, fostering strong connections and opportunities for collaboration.
• Contributed to the professional development of students by delivering impactful speeches on various topics during program events, equipping them with valuable insights and knowledge.

Malibu, California

Westlake Village, California

• Budgeting and Forecasting: - Provided annual budget planning, forecasting and monthly budget variance analysis with recommendations to various claims divisions, consisting of approximately 2,000 employees and a $254.
• Business Partner Support: - Assisted business partners’ decision making ability by developing financial and business Excel models; boosted team efficiency by streamlining and revamping the claims volume projection.
• Vendor Analysis: - Enhanced vendor selection efficiency and accuracy by leading and assisting in a number of projects; analyzed propositions in vendor negotiations for total estimated savings over $1.5 million
• Efficiency and Process Improvement: - Took the ownership of processing and tracking invoice and check payments over $30 million annually - Significantly reduced the excess appraisal licenses within the company with a.

Westlake Village, CA

Westlake Village, CA

• Provided Generated $1 million annual savings improving employees’ travel efficiency by creating travel analysis report and assisting the manager in communicating with each line of business
• Developed analysis and savings projection for company travel tool, which was approved for use by senior management; new tool prospected to create $2 million annual efficiency- Assisted initiative to analyze corporate.
• Aided initiative to monitor corporate credit card usage for inappropriate fraudulent activities, which increased operating efficiency and generated $190,000 in savings annually

Malibu, CA

Los Angeles, CA

Master Of Analytics, Data Science, 3.9

Micromasters, Analytics: Essential Tools And Methods, Data Science

Introduction to Analytics Modeling Computing for Data Analysis Data Analytics for Business

Master Of Business Administration (Mba)

- Awarded Merit-based full scholarship - Awarded Graduate Research Assistant Fellowship - 1st Director of Cultural Affairs, Malibu.

Master Of Science, Applied Finance (Msaf)

- Awarded merit- based scholarship - Treasurer of Pepperdine Toastmaster - Member of Bunker Hills Toastmaster - Committee member of.

Bachelor Of Science, International Economy & Trade, Minor In Advertising

- Awarded scholarship for academic achievements and leadership skills