Ruby is an experienced professional with over 5 years of experience in strategizing and delivering Learning & Development programs, Talent Development, and Soft Skills Training in India. She is adroit in setting up and building Learning functions, facilitation of L&D programs, and Training lifecycle framework (TNI/TNA to program delivery, monitoring of budgets and effectiveness).She is a change enabler & an expert in supporting Personality Development including Grooming, Communication, Mannerism, Consulting/HR and Soft Skills training for Agents, New Recruits, Refreshers training, etc. She works as a Strategic Consulting Partner for Business Leaders and a Charismatic presenter who takes pride in connecting with audiences to deliver subject matter on various domains like Sales, Customer Services, Relationship Management, Leadership, etc.She possesses excellent communication skills and is adept at working in a diverse environment with cross-cultural teams and skilled at nurturing and developing relationships with key stakeholders including CXO teams.EXPERTISE– Learning & Development Strategy– Soft Skills Training– Training Need Analysis – Skills and Capability Building– Facilitation of L&D Programs– Leadership Development– Business Story Telling– SWOT Evaluation - Public Speaking– Consultative Approach – Stakeholder Management– Mentoring & Coaching Ruby is seeking challenging opportunities in areas like Learning & Development and Corporate Soft Skills Training in an organization of repute.