Ruby Basra Email & Phone Number

Ruby Basra is a UX Researcher Lead at iManage. She possess expertise in heuristic evaluation, contextual inquiry, user research, usability testing, task analysis and 14 more skills. Colleagues describe her as "I have had the opportunity to work with Ruby at Dell. She was the only researcher on our team and has done some amazing work. She captured qualitative and quantitative insights from various user studies and customer journey that have been extremely valuable in improving the user experience in all our products. She planned the studies ahead of time and worked collaboratively with designers to create discussion guides that would get the highest amount of feedback. She screened all the… Show more" and "It has been a real pleasure working with Ruby at Intuit. I hired Ruby to lead our usability testing initiatives and collaborate closely with our interaction designers to deliver research insights and actionable recommendations. Not only has Ruby been able to successfully run the usability testing program with great results, but she’s also conducted several other studies, such as customer interviews and has played a large part in running our division’s strategic “Follow-Me-Homes”… Show more"

Listed skills include Heuristic Evaluation, Contextual Inquiry, User Research, Usability Testing, and 15 others.