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Ruby Ruth De Castro is listed as Global Reports Supervisor at SYKES (now Sitel) at SYKES Philippines, a company with 1931 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Ruby Ruth De Castro.
Ruby Ruth De Castro previously worked as Global Reports Supervisor at Sykes Philippines and Global Reports Analyst at Sykes Philippines. Ruby Ruth De Castro holds Bs from University Of Perpetual Help System Dalta.
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Specializes in Contact Center operations, with hands on experience in both BPO and Corporate settings. Well-versed in leading and mentoring a team of 15 employees to achieve set goals. Extensive experience in data analysis and process improvement. Gathered and validated raw data to generate usable reports that follows a standard formula and format as the business requires. Provided trends and root cause analysis for various metrics. Have developed improvements plans to meet metric targets. Organized and systematic in planning and executing a project, from establishing a process for reports, to Incentive Programs, to company events. Have a strong sense of urgency. Ability to deal with ambiguity and manage stress by being solution-oriented and prioritize by urgency and importance.
Listed skills include Analysis, Management, Access, Business Analysis, and 18 others.
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Philippines
* Manage a team of Report Analysts for Global Compliance* Assigns tasks and duties to the Report Analysts* Assists in management of the BI Developers of the team* Determines reporting needs based on specific requirements of the Compliance Auditors* Develops pivot-based reports for the business that will accurately show business activity and performance*.
Las Pinas City, Philippines
Alabang, Muntinlupa City
Quick answers generated from the profile data available on this page.
Ruby Ruth De Castro works for SYKES Philippines.
Ruby Ruth De Castro is listed as Global Reports Supervisor at SYKES (now Sitel) at SYKES Philippines.
Ruby Ruth De Castro is based in Metro Manila, National Capital Region, Philippines while working with SYKES Philippines.
Ruby Ruth De Castro has worked for Sykes Philippines, Demo Power Philippines, Edwards Creatives, Atragar Catering Services | The Peach Kiitchen, and Thomson Reuters.
You can use AeroLeads to view verified contact signals for Ruby Ruth De Castro at SYKES Philippines, including work email, phone, and LinkedIn data when available.
Ruby Ruth De Castro holds Bs from University Of Perpetual Help System Dalta.
Ruby Ruth De Castro is listed with skills including Analysis, Management, Access, Business Analysis, Analytics, Business Process, Microsoft Excel, and Call Centers.
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