Ruby Edwards Email & Phone Number

Worcestershire And Throughout The Three Counties

Outsourced marketing - on demand. Marketing. Websites. PR. Hourly. Daily. Project rates. www.youdobetter.co.uk.

Pershore

Delivering external communications for the award-winning club • General business support, strategic planning, event organisation, managing content within the day-to-day blogs and external press releases to local publications as well as updating the club’s social media feeds with interesting, relevant and timely news.

Cotswolds

Pay-as-you-go networking • Focusing on encouraging and supporting trade in the area. The breakfast meeting provides a fantastic opportunity for local professionals to meet and connect in an informal, relaxed way • With no joining fee and no membership scheme, it’s simply a group of people talking business over a delicious breakfast - previously Cotswold Business Connections.Any local businesses looking to join Vale Business Connections at The Vale Golf & Country Club are encouraged to go to: www.youdobetter.co.uk/vale-business-connections/ for more information.

Redditch, England, United Kingdom

Citizens in Policing is the umbrella term used to describe thousands of people across the UK who regularly give up their time to support the Police. At West Mercia, Citizens in Policing brings together Volunteer Police cadets, Special Constabulary and Police Support Volunteers as well as community groups who support the Police e.g. West Mercia Neighbourhood Watch.

Worcester, United Kingdom

Managing the strategic marketing needs of the business • Delivering weekly training events to the NHS • Provision of all internal and external communications including content management for all print and digital media.

Worcestershire

PR Consultancy with local Company specialising in social media, creative marketing and publicity • Part of management team involved in business set-up of a local butcher’s shop – planning change through rebranding, marketing and advertising including e-commerce, responsible for all people management as well as a project management role to manage the refit of the shop • Recruitment of key team members for a local and expanding electricity consultancy company: managed advertisement, short-listing, interviewing, provision of key business policies resulting in ongoing consultancy advice.

Hatton Garden, London

Integral member of the company who provide business consultancy • Project management, critical data analysis and strategic planning, within the utilities sector • Internal business management; including creation of a cross-team support network and monthly newsletter • Management of the Settlement and Registration Team on site at FTSE 100 Company British Energy; Direct Retail business. The role included management of the team profile within the business via training and strategic business planning • Part of an Engage Project Team which provided expert analysis to a large electricity retail business in understanding root causes of under-performance against key industry targets; delivering a full 3% increase on previous performance figures.

Worcester, United Kingdom

Query Resolution Team Manager - Led the activity for both the I+C and SME markets, including accountability for identifying and implementing solutions to improve team performance and increase customer care solutions • Bailiff Team Manager - Responsible for the audit and change management of team procedures and personnel resulting in significantly increased payments for the business • Energywatch Co-ordinator - Ensuring timely resolution of issues and management of stakeholder relationships.

Barnwood, Gloucestershire

Customer Service Manager, Audit and Compliance - Responsible for delivering compliance with all regulatory bodies and managing all internal and external audits. Management of successful accreditation of ISO 9001 / 2000, including team training throughout the project • Registration, Metering and DUoS Team Leader - Managing activities related to Registration, Metering and Distribution Use of System charges (DUoS). This included facilitating the training of the team in ‘Achieving Extraordinary Customer Relations’. Also took the role of ‘Expert user’ for specification and tendering for a new company-wide registration system together with NHH accreditation (SME).

Bedford, Bedfordshire

Change of Tenancy Team Leader - Managing team and processes across full customer portfolio • Prepayment Meter Team Leader - Responsible for all aspects linked to customer concerns including out-of-hours troubleshooting and OFGEM complaint management • Trading Arrangement Testing - System and integration testing as well as co-ordination of the team and back-billing to ensure billing correctly reflected settlement (energy bought).

Bachelor Of Arts (Ba), Sports Studies (Bedford)

Btec National Diploma, The Design Of Audio Visual Communication