Ruby Loftin Email & Phone Number

Fort Liberty, Nc

Fort Liberty, North Carolina

Fort Benning, Georgia, United States

•Trained new employees for the Teller and Cashier positions.•Active front end supervisor/lead when needed.•Input, retrieved and/or analyzed data in multiple automated systems.•Counted and balanced change fund, set up drawers, and verified the accuracy of each drawer.•Turned on the master control processor and set up the office terminal(s) for the day's business.•Issued change to cashiers. •Operated and rebooted cash register terminals, as needed.•Loaded money into self-checkout (SCO) registers.•Maintained and ran diagnostics on SCO registers.•Periodically checked cash register drawers to prevent extensive fund accumulation.•Bagged and sealed cash and checks.•Made change list for secure pick up and deposit.•Verified cashier records against total of change funds and sales records.•Received telephone calls.•Performed returns and price adjustments.•Completed SCO audits and coupon audits.•Assisted co-workers in the use of computer systems, cash registers and SCO registers.•Input maintenance requests with the help desk.•Cross-trained as a Lead Store Associate: o Lead three or more employees (typically 15-24 in a day) in carrying out the main work assignments needed to successfully operate a commissary store. o Distributed and balanced workload among employees, assuring timely accomplishment of assigned workload. o Monitored the status of work and made adjustments in accordance with established priorities. o Provided on-the-job training in specific tasks and job techniques. o Recommended changes in work methods to improve timeliness and quality of work. o Provided input to supervisor on employee performance, conduct and training needs. o Distributed and reviewed cashiers’ schedules/timesheets. o Performed work in various areas of the commissary. o Executed write-ups for disciplinary action.•Cross-trained as a Cashier.•Common Access Card (CAC) required.•Completed required trainings and courses.

Grafenwöhr, Germany

• Process applicants for assignment to Government Family and Senior Enlisted/Officer Bachelor housing facilities.• Counsel applicants regarding a full range of Family housing policies and procedures, and information about quarters' availability, type, size, and location of quarters.• Utilized Army's Enterprise Military Housing system (eMH) for preparation of assignment and termination orders.• Perform quarter’s inspections.• Counsel residents on preparation for check-in and clearance procedures, such as standards of conduct, occupant responsibilities, area coordinator, senior occupant program, self-help and cleaning responsibilities.• Gather data for new or replacement furniture in accordance with established criteria or authorizations.• Managed and organized various housing spreadsheets and programs to generate up to date housing reports.• Properly reply to correspondence.• Act as a liaison between state, county and municipal agencies on issues of equitable housing for military members and eligible Department of Defense (DoD) civilians.• Common Access Card (CAC) required.• Implemented an eMH learning presentation.• Trained new employees to the Single Soldier Housing department.• Gained Transportation Motor Pool (TMP)/ Non-Tactical Vehicle (NTV) driver license, up to 9-passenger van (10/04/2019 – 10/02/2024).• Completed required trainings and courses (list provided upon request).

Grafenwöhr, Bavaria, Germany

• Active supervisor during supervisor’s leave.• Train new employees.• Proper use of Defense Lodging System (DLS).• Perform bookkeeping activities, such as cashier audits and balancing accounts.• Collect, maintain, review and provide military records, such as military orders, Temporary Lodging Allowance (TLA), and Certificate of Non-availability (CNA).• Prepare correspondence.• Greet, register, compute bills, collect payments, and make change for guests.• Verify customers' credit card and personal information.• Resolve guests’ problems.• Make, confirm, adjust, and cancel reservations as needed.• Account for and secure cash at end of shift.• CAC required. • Completed required trainings and courses (list provided upon request).

777 N. Twin Creek Dr, Killeen, Tx 76543

• Update information in the Global Distribution System (GDS).• Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.• Book transportation and hotel reservations, using computer terminal and telephone.• Compute cost of travel and accommodations.• Multi-line phone work.

2200 N. Mayfair Rd, Wauwatosa, Wi 53226

• Prepare insurance claim forms and related documents.• Transmit claims and appeals to the insurance company for payment.• Effectively communicate electronically, on paper, by phone and face-to-face to insurance representatives and co-workers.• Handle confidential medical and financial information.

2200 N. Mayfair Rd, Wauwatosa, Wi 53226

• Same responsibilities as Medical Claim Collection Specialist.

1250 W. Sunset Dr., Waukesha, Wi 53189

• Greet customers and ascertain what each customer wants or needs.• Recommend, select, and help locate or obtain merchandise based on customer needs and desires; analyze inventories.• Responsible for announcing safety procedures over the intercommunication system.• Utilized a Personal Digital Assistant (PDA).• Cross-trained as cashier.• Compute sales prices, total purchases and receive and process cash, credit or check payments.

Master Of Business Administration - Mba, Business Administration, 3.0/4.0

Master of Business Administration Graduate.

Bachelor Of Science (B.S.), Business Administration And Management, General, 3.93/4.0

Activities and Societies: President's List, HonorSociety.orgBachelor of Science in Business Administration with a concentration.

Diploma, Medical Billing And Coding

Activities and Societies: Academic Excellence, Perfect Attendance AwardsDiploma in Medical Billing & Coding graduate.