Ruby Mangold Ai Ecommerce Digital Marketing Cloud It Email & Phone Number

United States

Directing the team of Ecommerce & Digital Marketing, by leading strategies for multichannel Ecommerce platform operations, and digital Marketing campaigns. Optimizing KPIs performance: NPI, sales conversions, user experience & retention. Implementing Ecommerce marketplace strategies to increase revenue, optimize eCRM, B2B & B2C growth. Managing vendors, partners, logistics, analytics, operations, P&L, budget, finance.Agency experience managing multiple brands, projects, clients, stakeholders and requirements.

· Directed ecommerce program for multiple clients, product and services; supporting Omnichannel Ecommerce & Digital Marketing initiatives, projects, website performance, new product launches, process automation, KPIs performance evaluation and improvement, Analytics, UX User Experience & revenue optimization.

Greater Nashville Area, Tn

✔ Program/project management working collaboratively with cross functional teams; locally & in Latin America, to exceed product success, customer experience, customer acquisition, branding & ROI metrics.✔ Digital marketing communications, financial conciliation and legal compliance KPIs at a 99% success rate.✔ Supply chain fulfillment & distribution improvement. Over 90 % of the cases/issues solved successfully.✔ Design strategies to improve KPIs in operations, processes, IT, sales, marketing & digital performance.✔ Online business management, data analysis, analytic reports, business cases, and executive presentations.✔ Creating IT/mobile/digital solutions for business improvement & problem solving.✔ MS Office, Excel, Word, Power Point, Project, Visio, Power BI, CRM, ERP, Jira, Confluence, Share Point, DAX, SQL, Data analytics, Teams, outlook, Zoom.

United States

✔ Directed project for product development, brand optimization, new sales channels; team management success, IT performance, growth, vision alignment, business operations & KPIs improvement.✔ Increased sales, marketing performance and customer acquisition B2B & B2C to 150%.✔ Reached 100% customer satisfaction rate by customizing products and solving issues.✔ Leveraged IT, digital cross communication, media analytics to design marketing & product strategies.✔ Mentored team members for business development & quality customer experience.

✔ Team management, communication, vision alignment & motivational training, directing 80-90 sellers.✔ Increased ROI to 135% with merchandising strategies & customer experience continuous improvement✔ Directed, developed & expanded an international distributor business in 3 cities in Ecuador.✔ Created new locations, saving 33% in procurement cost, negotiating merchandise and supplies orders. ✔ Reduced 15% operating time by prioritizing requirements to focus in marketing strategies and leads.✔ Expanded, and applied creative marketing strategies to acquire new B2B & B2C customers.

✔ Directed & improved performance on 150 projects by organizing project teams, developing new strategies, processes, IT programs, budgets, policies & procedures compliance & reporting.✔ Program management, KPIs control in diverse areas: finance, IT projects, education, HR & marketing.

✔ Exceeded KPIs with strategic track of metrics; IT, sales, team organization & stakeholders reporting.✔ Implemented multiple project plans to analyze & improve performance in quantity & quality for business development by optimizing resource allocation, HR, IT resources, sales, training, budget, etc.

✔ Created, designed and improved processes by solving major supply chain & logistics challenges.✔ Reduced timeline from 3 hours to 1 hour from inventory control, packaging, dispatching to distributing.

Mba Master Of International Businesses, International Business

Activities and Societies: Analysis, planning, strategy design, execution and management of diverse projects with multiple scenarios.

Bachelor Of Business Administration (B.B.A.), Business, Management, Marketing, And Related Support Services

Activities and Societies: Entrepreneurial business fair, Olympics of Business Administration and Olympics of Financial.

Financial Manager, Finance And Financial Management Services

Activities and Societies: Seminars and External Business Practices in diverse financial institutions and multiple areasFinancial.

Computer Science - Technology Systems Associate, Computer And Information Sciences And Support Services

Activities and Societies: Creativity, IT projects, Information research, management and presentation.Information research, management.