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Ruby Margaret Chacko Email & Phone Number

Entrepreneur
Location: Greater Orlando, United States, United States 6 work roles 2 schools
1 work email found @tcs.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email r****@tcs.com
LinkedIn Profile matched
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Role
Entrepreneur
Location
Greater Orlando, United States, United States

Who is Ruby Margaret Chacko? Overview

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Quick answer

Ruby Margaret Chacko is listed as Entrepreneur based in Greater Orlando, United States, United States. AeroLeads shows a work email signal at tcs.com and a matched LinkedIn profile for Ruby Margaret Chacko.

Ruby Margaret Chacko previously worked as Associate General Manager - BUSINESS PROCESS SERVICES at Tata Consultancy Services and Asst. Vice President - Head CoE - CUSTOMER SERVICE & INTERACTION MANAGEMNT at Tata Consultancy Services. Ruby Margaret Chacko holds Pgcbm, Business Management from Xlri Jamshedpur.

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*@tcs.com
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Profile bio

About Ruby Margaret Chacko

Senior Operations and Client Services leader with •

Listed skills include Bfsi Bpo, Leadership, Thought Leadership, Service Delivery, and 14 others.

6 roles · 32 years

Ruby Margaret Chacko work experience

A career timeline built from the work history available for this profile.

Associate General Manager - Business Process Services

Tata Consultancy Services

Pune Area, India

In this role, worked with pre-sales leaders helping build Account plans for large clients across verticals, facilitate the internal pre-sales business reviews structured between geography & verticals. The team published relevant MIS / dashboards to Executive leadershipThe role scope was enhanced to cover three critical functions a) Proposal Factory b).

Jul 2013 - Mar 2015

Asst. Vice President - Head Coe - Customer Service & Interaction Managemnt

Tata Consultancy Services

Mumbai Area, India

Led the CoE initiatives for Customer Service division. The Role involved Streamlining & Standardization of processes which helped in building strong Performance management controls. The success of this program led to the scope being enhanced to cover overall division which included Customer service & Credit Operations.The team built a comprehensive.

Jul 2012 - Jun 2013

Head Of Service Delivery : Unit Head Na Credit Cards

Tata Consultancy Services

Mumbai Area, India

  • Worked on the Citi client account for 10 years in various capacities. Started off as Team Manger and was part of the SEED team that travelled to Jacksonville in 2004 to migrate the process to eServe. From leading a.
  • Managing SLA metrics like CSAT, Sales, Sales Compliance, AHT etc.
  • Attrition Management
  • Employee Engagement
  • Hiring The Unit head role provided with the exposure to working with cross functional teams. Held additional responsibility as Sales & Sales Compliance manager for the site & was expected to meet target of Sales.
  • Led innovation & transformation initiatives leading to enhanced customer experience, improve cross-sell, save costs, and build performance management frameworks
Jan 2010 - Jul 2012

Manager Operations

Citi

Mumbai Area, India

Sep 2002 - Jan 2010

Front Office Sales & Quality Assurance Lead

Tata Infotech Ltd

Chennai Area, India

Jan 1997 - Jan 2002

Regional Franchise Co-Ordinator

Computer Point
1994 - 1997 ~3 yrs
2 education records

Ruby Margaret Chacko education

FAQ

Frequently asked questions about Ruby Margaret Chacko

Quick answers generated from the profile data available on this page.

What is Ruby Margaret Chacko's role at their current company?

Ruby Margaret Chacko is listed as Entrepreneur.

What is Ruby Margaret Chacko's email address?

AeroLeads has found 1 work email signal at @tcs.com for Ruby Margaret Chacko.

Where is Ruby Margaret Chacko based?

Ruby Margaret Chacko is based in Greater Orlando, United States, United States.

What companies has Ruby Margaret Chacko worked for?

Ruby Margaret Chacko has worked for Tata Consultancy Services, Citi, Tata Infotech Ltd, and Computer Point.

How can I contact Ruby Margaret Chacko?

You can use AeroLeads to view verified contact signals for Ruby Margaret Chacko, including work email, phone, and LinkedIn data when available.

What schools did Ruby Margaret Chacko attend?

Ruby Margaret Chacko holds Pgcbm, Business Management from Xlri Jamshedpur.

What skills is Ruby Margaret Chacko known for?

Ruby Margaret Chacko is listed with skills including Bfsi Bpo, Leadership, Thought Leadership, Service Delivery, Bpo, Team Management, Business Transformation, and Process Improvement.

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