Retail Sales Assistant
CurrentRetail Representative Duties & Responsibilities:Liaise with customers and deal with customer queries and complaintsMaintain professional contact with internal and external customers when interacting with them, both in person, over the phone, and onlineArrange the inspection and delivery of goods and/or the arrange returns of goodsDrives sales through the engagement of customers, suggestive selling, and sharing product knowledge.Reach the outlined sales targetActively… Show more Retail Representative Duties & Responsibilities:Liaise with customers and deal with customer queries and complaintsMaintain professional contact with internal and external customers when interacting with them, both in person, over the phone, and onlineArrange the inspection and delivery of goods and/or the arrange returns of goodsDrives sales through the engagement of customers, suggestive selling, and sharing product knowledge.Reach the outlined sales targetActively maintain strong product knowledge of goods being supplied and the marketplaceHandling payments and managing financial transactions.Inform customers about discounts and special offers/promotionsSocial Media Marketing Duties & Responsibilities:Develop, implement, and manage our social media strategy and goals, consistent with the company’s brand identity across platforms such as Facebook, eBay, Instagram, TikTok, etc.Content creation and editing of photos and videos that promote the company’s products are to be posted and advertised in a high volume across all social media platformsReview analytics and define social media KPIs to refine the strengths and weaknesses of different social media marketing campaigns.Ensure that social media postings are made using effective marketing techniques to achieve maximum interaction.Engage with social media followers, including responding to social media messages, inquiries, reviews, and comments in a timely matterStay up to date with the latest social media best practices and technologies and knowhow to solve technological issues independently Show less
