Ruby Perry-Swick Email & Phone Number

California, United States

- Manage and coordinate administrative functions and claims support staff- Provide administrative support to claims department managers and Chief Claims Officer- Specific analysis of claims support staff performance using available key metrics - Monitor adjuster claims correspondence and identify overdue action items, take action or alert department manager as needed- Schedule and coordinate various company-wide and department-specific meetings- Spearhead and manage time… Show more - Manage and coordinate administrative functions and claims support staff- Provide administrative support to claims department managers and Chief Claims Officer- Specific analysis of claims support staff performance using available key metrics - Monitor adjuster claims correspondence and identify overdue action items, take action or alert department manager as needed- Schedule and coordinate various company-wide and department-specific meetings- Spearhead and manage time sensitive special projects and initiatives- Process expense reports for travel and other business related reimbursable expenses- Maintain defense panel attorney database, including approving new firms and rates in billing system- Provide administrative support to all adjusters within the organization- Provide 1:1 support and guidance to reporting claims support staff- Print claims checks for coverage payout to claimants, insured businesses, and vendors providing services we insure- Process expense payments to vendors and legal firms- Prepare and produce letters, emails, presentations, and reports as needed- Take meeting notes and update weekly department meeting agenda Show less

- Managed group sales and special events department for a full service 148 room hotel with 5,500 sq. ft. of meeting and event space- Facilitated all group bookings and special events including strategically planning and coordinating catering logistics, management of billing, administration of contracts, and successful execution of events- Provided administrative support to General Manager, Human Resources department, and other department managers as needed- Managed banquet staff… Show more - Managed group sales and special events department for a full service 148 room hotel with 5,500 sq. ft. of meeting and event space- Facilitated all group bookings and special events including strategically planning and coordinating catering logistics, management of billing, administration of contracts, and successful execution of events- Provided administrative support to General Manager, Human Resources department, and other department managers as needed- Managed banquet staff, including disciplinary action and hiring interviews- Made sure brand was represented in a positive and respectable way throughout all networking and facility eventsSelected Contributions:- Streamlined office procedures and business practices to dramatically increase operational efficiency- Implemented an average 4-hour response time system to improve customer relations and retention- Increased divisional revenue during the highest demand period by 50% during positional occupancy Show less

Aptos, Ca

- Provided administrative support to the Director of Group Sales and Special Events- Collected information from and sent contracts to clients booking group hotel blocks and on-site events