Ruby Pham

Ruby Pham Email and Phone Number

Customer Success Specialist - APAC | B2B marketing | ABM lead generation | Software industry @ Pulley Ascent (Asia) Pte Ltd
singapore, singapore
Ruby Pham's Location
Ho Chi Minh City, Vietnam, Viet Nam
About Ruby Pham

With a strong experience in digital marketing and sales, I help global IT companies' marketing and sales teams achieve success in non-English speaking regions, such as Vietnam, China, South Korea, Hongkong, Taiwan, Thailand, Indonesia and Malaysia by researching and coordinating to localize marketing campaigns for ABM lead generation.

Ruby Pham's Current Company Details
Pulley Ascent (Asia) Pte Ltd

Pulley Ascent (Asia) Pte Ltd

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Customer Success Specialist - APAC | B2B marketing | ABM lead generation | Software industry
singapore, singapore
Website:
pulleyascent.com
Employees:
89
Ruby Pham Work Experience Details
  • Pulley Ascent (Asia) Pte Ltd
    Customer Success Specialist, Apac
    Pulley Ascent (Asia) Pte Ltd Mar 2024 - Present
    Vietnam
    Pulley Ascent is a business development company that specializes in bridging the gap betweenmarketing & sales teams. We strive to keep our clients closer to their partners and their clients tobring optimal results to an organization. We partner with our clients to ;• Provide quality leads, allowing our clients to reach their right target without wasting time andresources.• Research, acquire, and profile prospects, ensuring that our clients’ data is accurate and relevantfor the objectives that they want to achieve.• Help create stability in the pipelines flow for the sales and channel team.• Assist marketing in converting raw contacts into potential sales opportunities.
  • It Knowledge Zone
    It Knowledge Zone Ambassador
    It Knowledge Zone Mar 2024 - Present
    • Share latest IT updates and upcoming events within the IT community.• Coordinate and invite participants to promote upcoming IT events within the IT community.
  • Concentrix
    Facebook Ads Account Manager - Vietnam & English
    Concentrix Oct 2021 - Oct 2023
    Level Up, Nu Tower Sentral, 2, Jalan Tun Sambanthan, 50470 Kuala Lumpur.
    ▪ Contacting new and existing clients (Agencies or Advertisers) via cold calls, scheduled calls, chat and email on a daily basis, identifying sales opportunities and providing them with the best solution for their business goal.▪ Improve client’s experience by driving optimal and appropriate product adoption▪ Manage a portfolio (book of book of 150 SMB clients) with responsibility for growing revenue, provide pre-sales and post-sales assistance for all applicable products.▪ Become an expert on all advertising solutions, ability to identify trends and solve problems.▪ Providing vital product insights & feedbacks, from their own experience using the products and sharing the feedback from the Advertisers.▪ Champion and produce success stories for Advertisers who have had success in growing their business by using the products.▪ Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success. Top Performance Quarter 3/2022 – Boost Up Vietnam Market Top Performance Quarter 4/2022 – Boost Up Vietnam Market Employee Work Anniversary 2022
  • Long Long Rubber Recycling Co., Ltd
    Export Sales Manager - Vietnam & English
    Long Long Rubber Recycling Co., Ltd Jul 2019 - Jul 2021
    Room 1408, Jsc34, 164 Khuat Duytien Street,Thanhxuan, Ha Noi, Vietnam.
    ▪ Be responsiblefor sales revenue in export markets and Southern Vietnam market.▪ Developing new customer accounts in U.S, Canada, EU (Portugal, Germany,Sweden),Australia, NewZealand,Pakistan, Japan, Cambodia,Thailand, Vietnam.▪ Establishing online sales channels: Website, Alibaba, Fan page, managingSEO and Google ads marketing campaigns to attract new potential markets.▪ Manage accounts of international partners: Bridgestone, Sojitz, CBC, Yes4All, Bunnings, Fukunaga Engineering, DRB, LF Sourcing.▪ Arranging factory tours, meeting and negotiating terms and conditions with customers to close the business deals.▪ Following up to get feedback from customers related to quality,delivery, payment…keep good relationship with them to increaserepeat orders.▪ Attending conferences, meetings, and industry events to establish relationshipand meet new customers.▪ Starting from zero and achieving $X00,000 export sales revenue in 2020. Business or sector Manufacturing: Rubber & Plastic industry
  • Aquoz Solutions, Inc.
    Senior Customer Service Specialist - Vietnam & English
    Aquoz Solutions, Inc. Dec 2016 - Apr 2019
    28Thfloor, Zuellig Building Makati Avenue, Makati, Metro Manila, Philippines.
    ▪ Communicating and solving South East Asian customers’ problems and complains viaphone, email, live chat and social media platforms.▪ Consultation on products and features to best fit clients’ specific needs and goals.▪ Strategic recommendations on best practices to maximize profit.▪ Basic troubleshooting steps and further escalations.▪ Work closely with internal team including Sales, Account Managers and Technicians to help client succeed. Business or sector BPO

Ruby Pham Education Details

Frequently Asked Questions about Ruby Pham

What company does Ruby Pham work for?

Ruby Pham works for Pulley Ascent (Asia) Pte Ltd

What is Ruby Pham's role at the current company?

Ruby Pham's current role is Customer Success Specialist - APAC | B2B marketing | ABM lead generation | Software industry.

What schools did Ruby Pham attend?

Ruby Pham attended Goethe-Universität Frankfurt A. Main, Cryptocurrency.market, Https://enternet.vn/, Vietnamese-German University, Imgroup.vn, Imgroup.vn.

Who are Ruby Pham's colleagues?

Ruby Pham's colleagues are Zubaidah Ibrahim, Yanju Han, Rebecca Chien-Yi Liang, Kim Suyoung, Valerie Lim, Nguyen Mai, Samuel Lim.

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