Ruby Reyes Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

Create, build, and manage Perpetual’s Future Fit Workplace which includes responsibility for delivering office services to Perpetual and ‘how’ and ‘where’ we work in the future.

Sydney, New South Wales, Au

Delivered a hybrid-agile workplace in response to the COVID-19 pandemic; including implementation of lockers, desk booking app, clean desk policy and meeting room video conferencing solution.

Sydney, New South Wales, Au

Strategic and data-driven analysis of business processes across Corporate Services, Procurement and Facilities. The role includes identification and implementation of improvement initiatives for workplace outcomes.

• Lead a team of eight (8) comprising of Facilities Coordinators, Receptionists, Security and Catering staff to ensure highest service delivery• Partnering with LinkedIn ERGs (employee resource groups) to deliver world-class workplace experiences particularly in sustainability, diversity & inclusion, wellness and food program.• Complete financial management to achieve agreed KPIs. Monthly reporting of accruals and operating expenses, daily decision making on ad-hoc and planned spend. Implementing cost savings and aligning with finance team asset management objectives.• Drive the food program across the portfolio ensuring connection with the regional F&B manager and regular contact with the F&B vendor to ensure agreed services are delivered.• Overseeing the induction and on-boarding of contractors/vendors to support JLL’s safe work standards; ensuring SWMS, insurances and Work Permits are complete.• Ensure planned and preventative maintenance is carried out in line with agreed timetable. Undertaking regular workplace inspections; ensuring any deficiencies are appropriately rectified.• Full management of all service provider managed functions (e.g. catering, in-house cafe staff, security, cleaning, waste management, Front Of House). Weekly meetings and monthly vendor scorecards to manage operations, complaints and improvements.• Ensure compliance with all WH&S legislative requirements. Full incident management & investigation process followed. First point of contact for critical facilities failures e.g. HVAC or security equipment• Local escalation point for security. Operational process, risk management, vendor on-boarding, access control and CCTV responsible.• Site lead overseeing a 7 month fit out program between January and July 2018 and liaising with landlord, project manager, designer and all contractors for security clearance and program management.

London, Uk, Gb

• Complex real estate transactions including acquisitions, relocations, divestments, lease negotiations and market reviews• Projects on time and on budget for fit-out, churn and system implementations• Attention to detail whilst developing and delivering on the overall strategy• Broad entrepreneurial approach to problem solving, ensuring the greatest value for money in all aspects of operational efficiency• Leadership in the areas of Health & Safety and Business Continuity Process• Deep understanding of the human needs of the organisation to deliver increased productivity

London, Uk, Gb

Key Accountabilities• Asset management of entire property portfolio comprising 11 locations across Australia and New Zealand.• Improving, monitoring and reporting on carbon footprint and enhancing green star status through sustainable approaches.• Managing space utilisation and planning requirements through analysis of occupancy levels, headcount, lease expiry dates, future growth considerations, technological change, organisational restructure and market trends.• Management of support teams across facilities, mailroom and reception.• Project management of refurbishment works, office churn, property sourcing and lease contractual obligations.• Chairing Facilities Steering Committee with members from 5 distinct business units; Identifying business issues that require support of the executive and improving processes and procedures. • Signatory for million-dollar expense budget.• Working closely with legal counsel on all contractual matters• Management of support teams across facilities, mailroom and reception.Achievements• Full project management of refurbishments in both Auckland and Wellington, involving procurement, interior design, relocation planning and make-good obligations.• Project coordinating a multi–million dollar, 9 floor refurbishment in Chatswood involving the move of approximately 900 people and bringing down project delivery cycle from 7 weeks per floor to 4 weeks per floor. This was a particularly complicated move as we did the renovation whilst in occupation, resulting in 1,673 desk moves.• Finding, negotiating and furnishing a new office space for a project team within a 2–week period between Christmas and New Year. Task completed on time and on budget.• Identifying a 72% cost savings in courier service expenditure.• Re–organisation of operational systems such as Australia Post and building security.• Creating a cohesive and effective team structure from a group of employees known as ‘dysfunctional’ prior to my starting the role.

Key Accountabilities• Creating a complete international supply chain focused on sustainable processes. • Process implementation and production management of garment manufacture locally and internationally. • Identifying and partnering with global suppliers of fabric, embellishments, garment manufacturing and packaging. • Quality control of the complete development cycle, through to final production.Achievements• Successfully setting up a complex supply chain in a developing country ensuring very high quality standard for the finished product.• Negotiating a 73% discount on international courier rates• Creating processes and procedures in an environment where English is not the first language.

Key Accountabilities• Operational management of all facets of the business including sales, customer service, buying, marketing, managing budgets and accounts.• Building a completely new following for the shop through effective marketing campaigns.• Hiring and training employees and monitoring performance• Establishing and maintaining excellent relations with employees, suppliers and customersAchievements• Selling the business for 11 times its purchase value within 3.5 years of acquisition• Building a customer database of over 1,200 people from scratch• Increasing the turnover by 2.3 times in the first year.

Boston, Ma, Us

Key Accountabilities• Overseeing the entire recruiting program for the Australian practice driving the process from beginning to end with 4 administration resources and 85 consulting staff to deploy.• Full event management of recruiting drives at leading Australian universities and business schools as well as coordinating drives offshore at Oxford, Wharton, Harvard and INSEAD.• Analysis of results at the end of every recruitment drive to identify best practice and improvements for future drives.• Managing the recruiting budget for events at universities and business schools.• Presenting at university functions and venues.• Working directly with managers and partners to develop recruitment solutions; supporting ongoing company growth.Achievements• Key responsible person for managing the most successful graduate recruiting campaign ever, exceeding goals for quantity and quality of candidates secured.• Awarded ‘Maximiser’ for the most outstanding administration team member in 2003 in recognition of absolute commitment to Bain values and operating principles.

Boston, Ma, Us

Key Accountabilities• Responsible for assisting the recruiting manager in the design, development and management of Bain’s graduate recruiting efforts.• Coordinating logistics for recruiting events such as mailouts, career fairs, presentations, dinners and interviews and being the point of contact with university networks• Performing all coordination in the selection process including resume screening, interview timetabling, travel arrangements for candidates, and correspondence with recruits.Achievements• Connecting with recruiting counterparts at competitor firms and getting agreement on sharing travel costs for common interview candidates, saving Bain over 50% per candidate.

Boston, Ma, Us

Key Accountabilities• Managing the transfer of international staff, incl. visas, accommodation, international relocation, social events, documenting agreements and budgets.• Administrator of benefits programs such as corporate credit cards, health and life insurance• Coordination of local and global training programs for consultants and new recruits.Achievements• Reduced cost of service contracts with suppliers by thousands while increasing scope• Successfully coordinating emergency flights for staff at the time of the Sept 11 attacks

Bachelor Of Arts (Ba), Education

Diploma In Human Resource Management, Human Resources Management/Personnel Administration, General