Ruby Shih
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Ruby Shih Email & Phone Number

Telecommunications Engineer at NSW Education Standards Authority
Location: Australia 6 work roles 2 schools
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Current company
NSW Education Standards Authority
Role
Telecommunications Engineer
Location
Australia
Company size
286 employees

Who is Ruby Shih? Overview

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Ruby Shih is listed as Telecommunications Engineer at NSW Education Standards Authority, a with 286 employees, based in Australia. AeroLeads shows a matched LinkedIn profile for Ruby Shih.

Ruby Shih previously worked as Network Engineer at Nbn® Australia and Fixed wireless and satellite Engineer at Ericsson. Ruby Shih holds Bachelor, Electrical Engineering from University Of Wollongong.

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Email format at NSW Education Standards Authority

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NSW Education Standards Authority

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Profile bio

About Ruby Shih

Over 10 years experience in the IT, telecommunication, cloud, VOIP industry, Telecom professional with diverse experience in Projects, Consultancy, Technical Operations, Network Planning & Optimization. RF/Wireless and HFC networks, Telecom Regulatory for Spectrum Monitoring & Management. -Skilled in various Telecommunication and Data technologies: PSTN, Fixed wireless, satellite, HFC, 3G wireless

Current workplace

Ruby Shih's current company

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NSW Education Standards Authority
Nsw Education Standards Authority
Telecommunications Engineer
australia
Website
educationstandards.nsw.edu.au
Employees
286
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6 roles

Ruby Shih work experience

A career timeline built from the work history available for this profile.

Network Engineer

Nbn® Australia

North Sydney, New South Wales, Australia

Report to Executive manager, provide proactive support for Australian national HFC network, working closely with field technicians, resolving various types of network issues.Achievement- Over the past 2 years, awarded company Spark with highest performance ticket production.- Negotiated a solution to escalated to related stakeholder, this saved our ticket to completed within SLA. Responsibilities- Triage and Monitoring P2/P3 incident/ticket and escalation customer from RSP complaints- Support field technicians with HFC network from customer premises (outside plant) to CMTS (inside plant)- Hands on outside plant design map, able to collaborate with Field technicians and able to modify the Design map by using SpatialNet Bricscad and Autocad according to physical modification- Manage ticket due date and attend governance meeting with stakeholders

Jun 2018 - Aug 2023

Fixed Wireless And Satellite Engineer

Ericsson
Feb 2018 - May 2018

Genesys Cloud Support Engineer

Veridian Solutions

Sydney, New South Wales, Australia

Customer support, VOIP, Genesys, Telecommunication, SQL database

Aug 2015 - Jan 2018

Electronics Technician

Utac
Nov 2010 - Mar 2011
Team & coworkers

Colleagues at NSW Education Standards Authority

Other employees you can reach at educationstandards.nsw.edu.au. View company contacts for 286 employees →

MC Michelle Carlon Michelle Carlon Colleague at Nsw Education Standards AuthorityGreater Sydney Area, Australia View → JD Jarrad Dober Jarrad Dober Colleague at Nsw Education Standards AuthorityWahroonga, New South Wales, Australia View → AB Allan Booth Allan Booth Colleague at Nsw Education Standards AuthorityGreater Sydney Area, Australia View → EH Emily Haile Emily Haile Colleague at Nsw Education Standards AuthorityErskineville, New South Wales, Australia View → AH Amy Hendry Amy Hendry Colleague at Nsw Education Standards AuthorityMosman, New South Wales, Australia View → ET E. Talebi E. Talebi Colleague at Nsw Education Standards AuthorityAustralia View → JW Jenni Wenzel Jenni Wenzel Colleague at Nsw Education Standards AuthorityWollongong Area, Australia View → BR Bryce Robertson Bryce Robertson Colleague at Nsw Education Standards AuthoritySydney, New South Wales, Australia View → SM Sarah Maynard Sarah Maynard Colleague at Nsw Education Standards AuthorityGreater Sydney Area, Australia View → GB Gavin Brennan Gavin Brennan Colleague at Nsw Education Standards AuthorityGreater Sydney Area, Australia View →
2 education records

Ruby Shih education

Foundation Year, Multiple Subjects

Global Assessment Certificate
FAQ

Frequently asked questions about Ruby Shih

Quick answers generated from the profile data available on this page.

What company does Ruby Shih work for?

Ruby Shih works for NSW Education Standards Authority.

What is Ruby Shih's role at NSW Education Standards Authority?

Ruby Shih is listed as Telecommunications Engineer at NSW Education Standards Authority.

Where is Ruby Shih based?

Ruby Shih is based in Australia while working with NSW Education Standards Authority.

What companies has Ruby Shih worked for?

Ruby Shih has worked for Nsw Education Standards Authority, Nbn® Australia, Ericsson, Veridian Solutions, and Datafuel Pty Ltd.

Who are Ruby Shih's colleagues at NSW Education Standards Authority?

Ruby Shih's colleagues at NSW Education Standards Authority include Michelle Carlon, Jarrad Dober, Allan Booth, Emily Haile, and Amy Hendry.

How can I contact Ruby Shih?

You can use AeroLeads to view verified contact signals for Ruby Shih at NSW Education Standards Authority, including work email, phone, and LinkedIn data when available.

What schools did Ruby Shih attend?

Ruby Shih holds Bachelor, Electrical Engineering from University Of Wollongong.

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