Ruby Ruiz Email & Phone Number

Orlando, Florida, United States

- Respond accurately and professionally to questions and concerns from associates through multiple channels (in-person, email, phone, etc.) in a timely manner - Escalate and take partners when discrepancies or issues arise with associate interactions - Enter and review associate data within HRIS and payroll systems timely and accurately -Provide subject matter expertise to associates and leadership on people practices, systems, and resources -Compile, assess and use and data… Show more - Respond accurately and professionally to questions and concerns from associates through multiple channels (in-person, email, phone, etc.) in a timely manner - Escalate and take partners when discrepancies or issues arise with associate interactions - Enter and review associate data within HRIS and payroll systems timely and accurately -Provide subject matter expertise to associates and leadership on people practices, systems, and resources -Compile, assess and use and data regarding critical business metrics such as: attendance, attrition, engagement, labor fill, etc. -Advocate for the employee experience by partnering effectively with leaders, partners, and core teams to provide world-class service to Amazon associates, including educating them on how and when to use self-service tools - Plan, coordinate and implement associate activities that create an inclusive environment - Assist managers in responding to associate questions regarding time/attendance, benefits, policies, accommodations, LOA. Show less

Orlando, Florida, United States

- Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards- Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other… Show more - Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards- Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries- Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction- Receive, input, retrieve and relay messages to guests Show less

Bachelor'S Degree, Business Administration And Management, General

Associate'S Degree, Business Administration And Management, General