Ruby Sumner Email & Phone Number

London

London, England, United Kingdom

London, Greater London, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

• Placement year at Interactive Coding Equipment as part of my Business Management (In Company) degree.
• Implemented a new barcoding system to serialise a consumable item and prevent fraudulent warranty claims. Researched and contacted suppliers, planned and implemented the new process, ensuring integration with the SAP.
• Researched, planned and implemented ICE Scheduled Training Days. Managed all aspects of the project including; marketing, liaising with and organising all departments involved, informing customers and providing.
• Data analysis; reporting of sales on a weekly basis, created and regularly updated a spreadsheet to analyse customer buying patterns and the retention of business.
• Liaised with Marketing to design and deliver Aftercare campaigns
• Assisted in designing the Aftercare brochure

Starting up a business as part of the 'Realities of Enterprise' university module, raising money for the Prince’s Trust Charity.

Fowey

• Management of three members of staff including creating staff rotas and working to resolve problems.
• Developed communication skills by serving customers on a day-to-day basis ensuring that the appropriate spoken words and body language were used to reach high customer satisfaction.
• Controlling stock daily by doing regular stock counts using numerical and analytical skills to figure out order requirements for the following day.
• Identifying any issues and quickly resolving them to ensure high standards and a professional customer service.

Truro, United Kingdom

• A retail role developing relationships with both customers and suppliers.
• Knowledge and understanding of products supplied by a variety of different manufacturers.
• Communicating to a range of consumers and businesses.
• Adapting my sales approach accordingly to generate sales and provide high service quality

Truro, United Kingdom

• An administrative role that began as work experience but developed into a paid job role.
• Using IT skills to work with a company specific system, inputting data and paying attention to detail ensuring there were no mistakes made.
• Communicating with customers, solving any problems identified within quick time frames and dealing with day-to-day requests such as booking appointments for clients.
• Managing a team of 4, supporting estates agents in the booking of appointments and organising multiple overlapping projects.

Bachelor Of Arts, Business Management (In Company)

Btec Level 3, Business