Ruby Swales Email & Phone Number

London, GB

Completing a three year rotational programme.

Completed a six month placement in the Onboard Experience team, where I led on the change management of a range of products and services, and held responsibility of onboard service requests for ad-hoc flying (charters and wet lease).

Conducted data analysis into the Diversity and Inclusion Survey results from 800 employees.Produced a deep-dive of the survey metrics and organised findings strategically into a detailed presentation for senior leaders. Utilised the metrics to drive ideas for future D&I action plans for the lowest scoring KPI’s. Collaborated cross-functionally with teams.

Led research project on the barriers women face when scaling. Completed the research independently, and demonstrated my ability to work autonomously, managed the scheduling of interviews with research participants, conducted data analysis, and produced an extensive report.

North Yorkshire, England, United Kingdom

Successfully worked as agency staff at a range of locations and roles: kitchen staff, housekeeping, and waitressing.Adapted attentively to the role I was assigned to, and worked collaboratively with colleagues as part of the team.

Harrogate, England, United Kingdom

Worked part-time whilst studying for A-levels. Successfully collaborated with the team, helping new and existing customers with their financial and service needs. Developed good relationships with regular customers allowing for excellent service, utilising strong interpersonal skills.Developed an advanced understanding of banking and finance. Worked.

History And Political Science, History

A-Levels: History (A), Economics (A), Psychology (A) Gcse’S: 10 A*-A

Activities and Societies: Hockey and Netball. Economist of the year (2019)