• Handle gathering new patient information, registration, and appointment scheduling • Maintain internal operations of three clinic locations, bill, and process over $100,000 in claims and account receivables weekly.• File UB-04, CMS-1200, secondary claims, pre-authorization, and single case agreement forms, manage coordination of care for patients and mediate patient transfers into a higher level of care,• Post EoBs, track copays, coinsurances, and conduct benefits checks.• Collaborate with insurance companies, clinicians, and medical facilities. • Effectively utilize 8 interns and delegate tasks to ensure the smooth operation of the company • Utilize Waystar, ValantMed, Availity, Availity RCM, and insurance platforms.• Oversaw the expansion of one clinic: monitoring progress, coordinating workers, and upholding the standard of care • Monitored and reported insurance processing, patient revenue, patient volume, and other reports weekly• Sent biweekly statements to patients and partnering organizations • Filed and organized records and documentation by date and alphabetically • Handled all supply orders, invoice payments, and vendor contracts • Mitigated all phone calls and appropriately relayed information with outstanding customer service • Audit internal operations, clinician and patient documentation on a monthly basis• Track and handle IOP authorizations

• Billed the daily Inpatient and Outpatient claims for MacNeal, West Lake, West Suburban, and Louis A Weiss Hospitals through the MedAssests system.• Statused accounts under the ECARE system for payments and rejections.• Verified accounts are paid correctly according to DRG reimbursement.• Worked on the rebill log report to update patient’s insurance information accordingly.• Separated and distributed therapy denial letters accordingly by site.• Billed Out of State claims.• Checked patients’ eligibility and billed claims through the ECARE and MEDI systems to update the accounts accordingly before claims hit timely filing.• Posted correct adjustments to accounts after payment has been made.• Worked on accounts from an AR timely report and made the needed corrections to resubmit corrected claim.