Community Leader
Build, grow and manage the community primarily on Social. Engage daily with community members on Social Channels to understand community sentiment and collect feedback to share with the wider team. Manage and scale and train a team of moderators as the community grows. Coordinate with the product and marketing teams, to establish a regular cadence of announcements, promotions and giveaways. Set goals for, track and report on community-related metrics ensuring upwards visibility as well as helping inform on metrics’ significance.Develop relationships with community managers from other communities.