Ruby Ulrich Email and Phone Number

• Read and annotated scholarly articles on prison education and related topics• Facilitated communication of recruiting participants• Collecting, managing, and organizing data

• Interaction with youth focusing on pro-social development, effective use of rewards and sanctions,individual/group counseling approaches, and diverse programming.• Facilitate intakes. (Mental health, medical, cultural, educational, gender, etc.)• Maintain documentation of case activity using department/offender data systems and computer hardware.

• Transported passengers in a safe and timely manner along predetermined routes in downtown Madison• Provided excellent customer service within a busy, high-stress environment• Recognized for customer satisfaction reviews/ratings and contributions to the company’s success

• Managed an active calendar of appointments and activities• Intervened during strong disagreements, establishing an open and safe environment for communication• Took on additional responsibilities such as organizing, cleaning, laundry, and running errands