Sales Quality Specialist
CurrentResponsible for monitoring, inspecting, and proposing measures to correct or improve a company's final products and processes to meet established quality standards. prepare and implement quality assurance policies and procedures. Address and discuss issues and proposed solutions with superiors and document activities creating audit reports. They make recommendations for improvement and create training materials and operating manuals.Quality specialists also elaborate on the sampling and guidelines procedures for collecting and reporting quality data and oversee implementation to ensure inspection efficiency. They analyze customer grievances and other non-compliance issues and make recommendations based on their findings. They ensure the company continues to comply with industry regulations and quality requirements, analyze audit outcomes, carry out appropriate corrective procedures, and oversee risk management procedures. *Identify gaps in efficient process workflow and suggests steps for supplier quality process improvement.*Collect, prepare and analyze data for corrective action and process improvement.*Ensure materials and products meet defined product specifications and standards.*Provide clear direction for change and assists in change management.*Document the results of all inspections.*Review, compile, and analyze information to prepare reports.*Utilize data monitoring tools to highlight analysis priorities.*Accept responsibility for own safety and that of others.*Assist in defining and improving processes as part of a team.*Responsible for the revision or development of new material specifications.*Investigate quality issues to identify root causes and ensure issues are addressed and resolved.*Play an active role in the development of inspection requirements.*Analyze all customer feedback for trends and continuous improvement.