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DIGITAL TECHNOLOGY EXECUTIVEDigital | Mobile | Product | Application DevelopmentInnovative, curious, and entrepreneurial C-Suite Digital and Technology executive with expertise in mobile, digital, and product development. Helped large enterprises in mature industries transform themselves and thrive in an era of rapid technological change. Seasoned general manager with the operating experience, management skills, and vision to create strategy, attract talent, and execute, transforming business models across industries, products, and geographies. Adept at assessing competitive landscape, developing strategy, and leveraging technology to create delightful customer and employee experiences and deliver commercial and social wins.SELECT EXAMPLES OF INNOVATION AND LEADERSHIP> Commercial Success - Helped grow digital customer acquisition 5X at HSBC, US in 2 years; bank went from acquiring 10% of new customers through digital channels to 70%. > Customer Experience - Led implementation of trail-blazing personalization and engagement strategy to deliver delightful customer moments at TD Bank. Included several industry first, bank initiated, contextual digital interactions. Holds several related patents.> Digital Transformation - Championed and drove Dow Jones’s hugely successful mobile products strategy, creating an additional media channel. Launched first Wall Street Journal mobile app (on Blackberry) in 2008, followed by Barron’s, MarketWatch, NY Post, Factiva, and others on iPad, iPhone, Android, Apple TV, and other platforms. Led development of The Wall Street Journal iPad app in 7 weeks to be available in time for the first iPad launch.> Culture of Innovation - Helped create a culture of innovation and urgency at Dun & Bradstreet. Introduced new talent, technologies, and product design thinking to develop and launch Portfolio Risk Manager, a credit decision product in record time. > Enterprise Platforms - Conceptualized and developed enterprise Digital Asset and Rights Management system at Viacom, which led to development of a commercial product.> Leadership - Turned around technology team at USA Networks and rebuilt IT function and infrastructure at Financial Dynamics.CORE COMPETENCIES INCLUDE• Digital Transformation • Customer Engagement & Personalization of Services• Product Management• Digital Media & Product Strategy• Mobile Applications• Cloud Computing• E-commerce• Agile Methodologies• Strategic Partnerships• Enterprise Architecture• IT Strategy & ManagementEmail: ruby.walia@gmail.com
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Chief Banking OfficerSkepsNew York, Ny, Us -
AdvisorFintechs And Startups Feb 2020 - PresentProviding strategic product, marketing, and technology advice to FinTech startups. Helping assess emerging trends, market opportunities, and competitive landscape and shape strategy and product roadmaps.
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Evp, Head Of Digital Banking, North AmericaHsbc Mar 2018 - Jan 2020London, GbResponsible for developing and leading implementation of the digital strategy in NA, including customer acquisition, engagement, and cross-sell / up-sell. Worked with regional and global stakeholders in various business units, internal spinal functions like Technology, Compliance, Finance, and Marketing, as well as fintech partners. Launched new mobile apps, online, payment, and anti-fraud capabilities, transforming customer acquisition and servicing. -
Advisor To The CeoMoven Nov 2017 - Mar 2018Fort Lauderdale, Florida, UsAdvisor to Founder/CEO and executive leadership team of a digital neobank on all aspects related to successfully operating and growing this FinTech startup. Particular focus on customer acquisition and product strategy. -
Executive In ResidenceFlybits Nov 2017 - Mar 2018Toronto, Ontario, CaWorked on strategy and business development with Founder/CEO and senior leaders of a startup with a technology platform that enables contextual customer engagement and experiences. -
Head Of Mobile & Online BankingTd Bank Apr 2014 - Oct 2017Toronto, Ontario, CaExecuted aggressive digitization strategy for the sixth largest bank in North America during a time of massive industry transformation in which digital/mobile has become the fastest-growing channel of interaction with the customer. Led a digital product/technology team that worked across the enterprise to create strategies for, and launch, services and capabilities on digital platforms across North America. Highlights include the launches of TD MySpend and TD For Me. -
Chief Applications OfficerDun & Bradstreet Sep 2011 - Nov 2012Jacksonville, Fl, UsLed product application development team of 500 in US, Ireland, and India. Brought together disparate teams, introduced agile software development, and instilled a sense of urgency, as well as, customer and product orientation in the team. Managed operating budget of $55M.* Launched Portfolio Risk Manager, a major new credit decisioning product in record time (4 months). Brought new talent, technologies and product design thinking into the company and helped jumpstart a new culture of innovation and urgency. Product garnered much praise from clients and industry observers, exceeded revenue expectations, increased customer retention, and attracted new clients.* Turned around DNBi, D&B's flagship risk management product with $400M annual revenues. Addressed 700+ bugs and customer dissatisfiers and improved performance, leading to world class 90%+ customer satisfaction and retention rates. * Lead negotiator representing Dun & Bradstreet's interest in a 3-Party Joint Venture. Protected interests of remaining partners while negotiating a hugely successful settlement with a departing partner. -
Chief Technology OfficerDow Jones May 2008 - Sep 2011New York, Ny, UsBegan as CTO for one business unit; successively assumed responsibility for all BUs. Managed a $200M budget and 700 FTEs. Responsibility spanned all product and application development and support, including consumer web sites (WSJ.com, MarketWatch.com, Barrons.com and SmartMoney.com), B2B products (FX Trader and Factiva), print products (The Wall Street Journal and Barron's), information services (DJ Newswires) and corporate applications (PeopleSoft HR and Financials).* Led creation of The Wall Street Journal iPad app in 7 weeks to be available in the App Store the day the original iPad went on sale. App won tremendous industry wide praise as well as personal attention from Steve Jobs; is considered a leading news app; and has been very successful commercially. Instituted continuous innovation, with approximately 15 releases and complementary applications within one year of launch.* Championed and drove implementation of Dow Jones's hugely successful strategy for mobile products to create an additional media channel. Started with the launch of a Wall Street Journal Blackberry application in 2008, followed by over 15 products on multiple platforms including iPhone, iPad and Android.* Led development of major new Dow Jones B2B product targeted at financial markets. Product developed in 6 months and sold for 6 figure annual subscriptions to financial institutions. * Implemented publishing & content management system for Dow Jones. Used by 1,200 journalists and editors, the system supports multiple languages, content sharing and version control across multiple products.* Built unified e-commerce platform to support The Wall Street Journal's unique online pay model across print, online and mobile channels with support for marketing, cross sell/up sell, mobile and online transactions, billing, revenue management, personalization, data warehousing/reporting, and customer support.* Developed and launched WSJ.com editions for Asia, India and Brazil. -
Group CioFinancial Dynamics Jan 2006 - May 2008Washington, Dc, UsMember of senior management team of multi-national, communications consultancy headquartered in London, with operations in US, Europe, Asia, and South America. Implemented strategic recommendations presented to and approved by Board of Directors. Integrally involved in company's sale to, and integration with, FTI Consulting in 2007.* Rebuilt the company's technology platform and team, enabling the company to scale. Repaired international network and email infrastructure, addressed staffing issues in the US and UK, right-sized the budget, and developed collaboration tools strategy. * Overcame network problems in remote locations around the world. Implemented a global Cisco IP telephone system, resulting in significant cost savings and improved collaboration capabilities. Built data center in Bogota, Colombia. * Helped integrate company's infrastructure and systems with that of new parent after company was acquired. -
Cio, Commercial OperationsNbcuniversal, Inc. 2004 - 2006New York City, Ny, UsSelected CIO following GE / NBC acquisition of entertainment assets of Vivendi Universal. Created and led application development team from both companies. Responsible for application portfolio of all television business units of NBC Universal with combined annual revenue of $7.5B.* Developed and executed application strategy for combined company, leveraging systems developed pre-merger wherever possible. Implemented Ad Sales, Affiliate Sales and Program Scheduling capabilities at NBCU properties using systems previously developed at Universal Television. Separated IAC infrastructure and systems from Vivendi Universal. * Member of GE Integration team managing the merger of NBC and Universal Studios. Led or participated at a senior level in the consolidation or separation of networks, data centers, web hosting, application portfolios and staffs. -
Chief Information OfficerUsa Networks 2000 - 2004London, GbRecruited to turn around failing IT department at USA Networks, a media company with $1.2B annual revenues. Successfully executed mission, replacing 45 percent of the staff in the first 18 months, developing a management team, and raising staff morale while repairing the computing infrastructure and failing applications. * Repaired failing infrastructure and ineffective operations team. Re-designed network, refreshed data center, implemented security and Disaster/Backup Recovery plans, instituted technology and operational standards as well as monitoring and change management procedures.* Developed application strategy to support business processes including Ad Sales, Traffic, Affiliate Sales, Program Scheduling and Sporting Events. Successfully executed strategy, staying on budget and schedule for four years, automating key processes and introducing expected workflow efficiencies and cost savings.* Assumed select corporate CIO responsibilities for parent company (later called IAC), including oversight of corporate systems and key role in creation of $200M enterprise-wide IT budget. Reviewed proposed projects and budgets with division CIOs and CFOs at Ticketmaster, Home Shopping Network, Hotels.com and PRC. -
Svp, Worldwide Architecture, Research & Online/Interactive ServicesViacom 1998 - 2000New York, Ny, UsHelped develop a new Technology function. As a member of the senior management team, addressed a broad spectrum of governance matters including budgets, project oversight, client relations, strategic planning, personnel policies, employee recognition awards, mentoring, campus recruiting, town halls, organization branding, internal and external communications and staff morale.* Championed and introduced a Digital Asset Management initiative. Partnered with SGI to co-develop technologies for managing large multi-media objects and a suite of business process applications. Introduced 25% to 500% efficiencies in the content creation assembly line and strengthened financial and legal practices in the workflow of several creative teams. * Managed selection and orderly introduction of technologies, including software development tools, database management systems, application servers, workflow engines, image management, client server and browser based application development. A major focus area was the technology platforms for online/digital properties and content creation.* Member of teams performing technology due diligence and assessing acquisition and investment opportunities including Reel.com, The Box, Red Rocket, Imagine Radio, GemStar, Moodlogic and Tivo.
Ruby Walia Skills
Ruby Walia Education Details
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The Wharton SchoolExecutive Development Program -
University Of Missouri-ColumbiaSchool Of Mechanical And Aerospace Engineering
Frequently Asked Questions about Ruby Walia
What company does Ruby Walia work for?
Ruby Walia works for Skeps
What is Ruby Walia's role at the current company?
Ruby Walia's current role is Chief Banking Officer.
What is Ruby Walia's email address?
Ruby Walia's email address is ruby.walia@fd.com
What is Ruby Walia's direct phone number?
Ruby Walia's direct phone number is +160991*****
What schools did Ruby Walia attend?
Ruby Walia attended The Wharton School, University Of Missouri-Columbia.
What skills is Ruby Walia known for?
Ruby Walia has skills like It Strategy, Strategy, E Commerce, Cloud Computing, Strategic Partnerships, Vendor Management, Enterprise Architecture, Integration, Enterprise Software, Digital Media, Business Intelligence, Mobile Devices.
Who are Ruby Walia's colleagues?
Ruby Walia's colleagues are Udayan Larje, Mahavir Goyal, Siddhant K, Megha Verma, Vineet Jha, Utkarsh Nigam, Priyanshu Sahu.
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