Data Analyst Engineer
CurrentAs a lead data coordinator at the Customer Service department, I specialize in creating dashboards, guiding decision-making through KPIs definition and custom analysis, and leading data storage projects. Utilizing Python, Azure, and PostgreSQL, I develop ETLs to ensure granular information and enable powerful analyses. My role involves managing both internal and cross-departmental data projects in Customer Service, with a key responsibility in integrating data from external services. I shape project strategies and significantly contribute to their development, enhancing our analytical capabilities and overall efficiency.