Rucha Bhatt Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Vaughan, Ontario, Canada

• Handled more than 100 inbound and outbound load planning accounts through consolidation of purchase orders, routing, and selecting carriers to meet service and freight income expectations
• Verification and troubleshoot to any issues in shipping/customs documentation including but not limited to POD, BOL, load sheet, Carrier Confirmation and Custom Documentations
• Ensured customer satisfaction by analyzing shipments and proactively identifying potential issues for… Show more
• Ensured customer satisfaction by analyzing shipments and proactively identifying potential issues for resolution
• Maximized profits by 10% through price negotiations and strengthening carrier relationships
• Coordinated with 300+ freight forwarders to expedite documentation and ensure timely delivery of international shipments via LTL and FTL partners.

Toronto, Ontario, Canada

• Derived a credit amount prediction system for regular customers based on the volume of their purchase orders and regularity by implementing data science algorithms
• Developed dashboards using Microsoft Power BI to aid decision-making process for Brafasco’s top management
• Evaluated the MHE industry by applying business research methods (KNN model) to predict consumer demand and seasonality of products

Toronto, Ontario, Canada

• Managing and coordinating the resources to pick and pack 150+ orders a day using Shopify tools to make sure orders are filled in an accurate and timely manner
• Issue invoices to customers and follow up on payments along with solving customer queries
• Monitor all payments and prepare monthly billing reports including balance sheet reconciliations
• Established successful partnership with Canada Post and 3PL companies for product deliveries through express services
• Coordinated… Show more
• Coordinated with inventory manager for purchasing, schedule deliveries and improve on-hand inventory

Vadodara, Gujarat, India

• Monitor material handling systems and develop protocols for data processing
• Successfully created inventory management system for the workshop
• Real-time tracking of on-duty fleet of vehicles to ensure timely delivery (Daily Service Report)
• Generate application for government permissions and Insurances to ensure smooth store operations and logistics
• Coordinate with tender team and communicating with international clients

Brampton, Ontario, Canada

• Lead all aspects of retail operations such as merchandising, sales, customer service, inventory,personnel and payroll management
• Ensure accurate labeling of products through adherence to company pricing strategies
• Monitor and ensure compliance with SOP, OH&S, food safety and other corporate initiatives
• Fostered a shopping experience that engaged customers in a way that enhanced loyalty, sales andprofit
• Scheduled and monitored breaks, back-ups, and other… Show more
• Scheduled and monitored breaks, back-ups, and other departmental activities for smooth operations Show less

• Managed inventory, restocked supplies, and placed orders (demand planning)
• Led and directed others by providing training for 20+ new employees
• Evaluate and monitor health & safety hazards by developing strategies to control risks in workplace
• Assists in investigating accidents or injuries that occur in the workplace

Woodbridge, Ontario

• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
• Greeted customers in a timely fashion while quickly determining their needs (customer service)
• Scanned shelves and product cases for expired stock and discarded outdated or spoiled items

Etobicoke, Ontario, Canada

• Assisting incoming first-year, transfer, or exchange student mentees as they adjust to life (e.g. offering advice on cultural adjustment, academics, campus resources, and the wider city).
• Facilitate and coordinate meetings with the mentees at least once a month.
• Maintain regular contact with the mentees, either via phone, email, or social media.
• Organizing as well as participating all the meet & greet events.