Rucha Sharma Email & Phone Number

Canada

• Collaborated with cross-functional teams to analyze loan processing workflows and identify areas for improvement, resulting in a 15% reduction in loan processing time.• Employed ETL tools to automate data extraction, transformation, and loading processes, reducing manual intervention.• Developed SQL queries to extract relevant data from the bank's database for analysis.• Utilized Power BI and Tableau to create interactive dashboards and reports for stakeholders, highlighting key performance indicators.• Gathered requirements from stakeholders and translated them into functional specifications for system enhancements.• Created process flow diagrams and use case scenarios to illustrate and communicate complex processes to stakeholders.• Conducted gap analysis to identify discrepancies between current and desired process performance.

Ontario, Canada

• Analyzed sales data to assess promotional campaign impact, identifying improvement opportunities and providing actionable insights.• Utilized Power BI to craft visually engaging reports, effectively illustrating campaign performance to stakeholders.• Delivered data-driven recommendations, resulting in a notable 22% increase in customer engagement and sales.• Conducted thorough user acceptance testing, offering valuable feedback to the development team.• Played a pivotal role in Agile project management, collaborating with cross-functional teams to implement efficient solutions.• Maintained detailed project documentation, encompassing plans, requirements, and status reports.• Orchestrated stakeholder meetings and effectively managed their expectations.

Waterloo, Ontario, Canada

• Assisted the co-op department in conducting a comprehensive analysis of five years' worth of data, including student performance, employer satisfaction, and employer engagement. Through sentiment analysis of employer feedback using NLTK, unveiling valuable insights, resulting in a 50% improvement in employer satisfaction and a 70% increase in stakeholder engagement.• Applied ETL (Extract, Transform, Load) techniques to extract and streamline data from the database, employing Python and SQL (Joins, Stored Procedures, Views). Defined naming conventions and data standards for optimization and constructed reporting solutions, leading to a 25% decrease in manual data processing time and a substantial enhancement in work efficiency.• Designed executive dashboards and dynamic visualizations using Tableau, Power BI, and Excel, leveraging key insights related to business capacity planning, management inquiries, and end-user requests. These data-driven insights catalyzed creative initiatives and led to a remarkable 75% increase in employer engagement.• Partnered with the database provider and database administrator to optimize practices and spearhead the development of new reports, streamlining information retrieval for the co-op department's daily business development needs. This initiative yielded a remarkable saving of 350 man-hours and $100,000, as well as the elimination of manual work.

India

• Achieved a 12% increase in network uptime and reduced customer complaints by 15% through data analysis and feedback loop implementation.• Implemented real-time Power BI dashboards for monitoring network performance metrics.• Collaborated with network teams to address performance bottlenecks, ensuring consistent uptime.• Conducted process mapping workshops using Visio to optimize network operations.• Led cross-functional quarterly strategy reviews and integrated BI insights into product development.• Established customer feedback loops for network enhancement and maintained process documentation.• Conducted root cause analysis and collaborated with technical teams on system architecture and design.

Ahmedabad, Gujarat, India

Utilized data analysis techniques to track the performance of digital marketing campaigns, improving lead generation and conversions by 30%. Monitored campaign performance and used data insights to refine marketing strategies, resulting in a 20% increase in lead generation. Stayed updated with industry trends in digital marketing and data analysis, driving continuous improvement and innovation.

Vadodara, Gujarat, India

Awarded Employee of the Year in 2017 (out of 120 staff) for increasing social media followers from 2,000 to 80,000 in one quarter and setting high monthly sales of approximately $17,000 while increasing footprint from a regional business to include North American, Indian, and Australian markets

Post Graduate Certificate, Artificial Intelligence, Honours

Post Graduate Certificate, Big Data Solution Architecture, High Distinction

Bachelor Of Engineering - Be, Computer Science