Who is Ruchi Goel? Overview
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Ruchi Goel is listed as Product Owner at AT&T, based in San Ramon, California, United States. AeroLeads shows a matched LinkedIn profile for Ruchi Goel.
Ruchi Goel previously worked as Lead Business Analyst at Capgemini and Business Manager/Business Analyst at Aditya Enterprise Pvt Ltd. Ruchi Goel holds Master Of Business Administration - Mba, Marketing from Devi Ahilya Vishwavidyalaya, Indore.
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AT&T
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Profile bio
About Ruchi Goel
• 10+Yrs of professional experience as Product Owner-Business Analyst, Certified SAFe Agilist and Certified SAFe POPM. Business Requirements Gathering, Business Process Mapping, Object Oriented Design, Translating Requirements into Specifications, Application Design. • Closely worked with all phases of Software Development life cycle such and Analysis, design, development, testing and maintenance.• Worked closely with stakeholders in creating the user stories and prioritizing project tasks for sprint goal• Excellent track record of working directly with the customers and guiding customers to accomplish their vision using agile methodology.• Team-player with the ability to work within a collaborative environment. Creative and efficient in proposing solutions to complex, time-critical problems. Collaborative in driving decisions. Strong analytical and problem-solving skills with a high attention to detail.• Experience in gathering requirements, document business requirements and functional specifications including use cases.• Closely worked with Software Development Life Cycle (SDLC) methodologies such as Traditional Waterfall Model, Agile Methodology.• Developed business requirements, wrote user stories and conducted root cause analysis.• Participated in Scrum meetings and notified about roadblocks, correlated dependencies and aligned the project goals.• Co-ordinated testing between Developers and QA teams including User Acceptance Testing (UAT) and involved in the issue/bug management.• Actively involved in conducting GAP analysis, as well as various Project Management activities such as Roadmap, Timelines and Resource allocation. • Capable of working with stakeholders at all levels, including cross-functional teams, upper management, developers, upstream/downstream partners and QA teams.• Solid experience in providing user trainings/demos via screen share as well as in-person• Greatly involved in pre and post release activities to ensure successful go-live.• Seasoned Entrepreneur with an expertise in client-vendor relationship.• Excellent Mentoring skills, People skills, Leadership skills, Communication and Collaboration skills.• Hands-on experience working with tools/software such as JIRA, MS Office suite. • As a Product Owner creating the user stories and prioritizing project tasks for sprint goal• A team player with excellent communication, analytical & co-ordination skills and help in managing projects.• Highly motivated, committed, quick learner, goal-oriented with leadership qualities and problem-solving skills.
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6 roles
Ruchi Goel work experience
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Product Owner
Current- ATLAS is the tool used by AT&T technicians to resolve queries / issues raised by customers. These issues are mainly technical and needs manual intervention of the technicians to reach out to customer’s premises and fix.
- Performed GAP Analysis of the Asset movement application to analyze and document existing business flows and derive requirements for the proposed functionalities.
- Administered sessions and interviewed business users to elicit business requirements.
- Utilized Agile Software Methodology using Scrum framework.
- Participated in writing user stories, defining acceptance criteria and estimating the level of effort to complete each user story.
- Collaborated with Business Process Management team to finalize on the business process flow.
Nov 2022 - Present
Lead Business Analyst
- Experience in the areas of Digital transformation, Digital customer experience and new acquisition in the area of mobile and web application. Implementing new requirements, and change requests. Improve core modules.
- Coach and mentored Business Analysts and helped them get converted to FTEs.
- Launched digital transformation of Telecom Portal which includes Hi-Speed Broadband, Post-paid plan purchase or renewal, Prepaid Buy Load, and Device purchase.
- Launched revamped Globe Online and Celcom Telecom.
- Maintained 100% UAT success rate throughout multiple release cycles.
- Awarded Star Award for MVP launch
Feb 2016 - Oct 2022
Business Manager/Business Analyst
Aditya Enterprise Pvt Ltd
- In-depth experience in Retail domain, business administration, information technology applications, customer service. Managing roll-out, feature campaign and performance improvement for B2C portal. Generated continuous.
- Interact with the project team to define system objectives and scope, and identify constraints and the measures of success for the customer website to be developed.
- Gathered functional requirements from users and vendors.
- Created the End-User Documentation
- Performed requirements gathering, elicitation and documentation of business and functional specifications.
- Assured that all artifacts are in compliance with corporate Agile Methodologies and guidelines
Jul 2011 - Jun 2013
Client Relationship Manager
Prime One Workforce Pvt Ltd
- Responsible for mitigating risks and handling Information security work efforts for smoother business operations within the organization and the companies. My role was to work with internal and external stakeholders to.
- Working closely with product management/business team to create and maintain a product backlog according to business value or ROI using agile best practice and trends.
- Analyze client’s business requirements and processes through document analysis, interviews, workshops and workflow analysis.
- Managing Change requests and performance improvements for B2C and B2B portal.
- Successfully digital transformation to manage stakeholders and customers with 100% success rate and customer satisfaction.
- Filled 2000+ positions with top notch candidates by utilizing candidate pipeline, including web-based sourcing, internal and external networking and referral program from various organization.
Apr 2007 - Jun 2011
Associate Consultant
- As a product owner my mission was to focus on delivery of the customer experience journeys and features and work with cross functional agile teams to execute the requirements and change requests.
- Partner with business stakeholders to understand product strategy and placement and plan systemic implementation
- Compose and manage Product Backlogs, JIRA boards, Epics, Features and User Stories
- Analyse business functionality and write user stories.
- Analyse functional scenarios and data.
- Lead agile scrum teams on epics & stories refinement and prioritization.
May 2005 - Aug 2005
2 education records
Ruchi Goel education
Master Of Business Administration - Mba, Marketing
Bachelor Of Commerce - Bcom, Business/Commerce, General
FAQ
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What company does Ruchi Goel work for?
Ruchi Goel works for AT&T.
What is Ruchi Goel's role at AT&T?
Ruchi Goel is listed as Product Owner at AT&T.
Where is Ruchi Goel based?
Ruchi Goel is based in San Ramon, California, United States while working with AT&T.
What companies has Ruchi Goel worked for?
Ruchi Goel has worked for At&T, Capgemini, Aditya Enterprise Pvt Ltd, Prime One Workforce Pvt Ltd, and Icici Bank.
How can I contact Ruchi Goel?
You can use AeroLeads to view verified contact signals for Ruchi Goel at AT&T, including work email, phone, and LinkedIn data when available.
What schools did Ruchi Goel attend?
Ruchi Goel holds Master Of Business Administration - Mba, Marketing from Devi Ahilya Vishwavidyalaya, Indore.
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