- Responsible for overseeing all aspects of the property's operations, including managing staff, maintaining guest satisfaction, liaising with landlords and body corporate, ensuring financial success, and developing and implementing strategies to improve the property's performance from an operational and revenue management side. - Leads the housekeeping, maintenance, front office, and business development departments whilst handling the human resources dealings for the property. -… Show more - Responsible for overseeing all aspects of the property's operations, including managing staff, maintaining guest satisfaction, liaising with landlords and body corporate, ensuring financial success, and developing and implementing strategies to improve the property's performance from an operational and revenue management side. - Leads the housekeeping, maintenance, front office, and business development departments whilst handling the human resources dealings for the property. - Responsible for maintaining a safe and welcoming environment for guests and employees alike. Show less

Due to requirement of practical industrial training in the course I followed (BTEC), I underwent training periodically at Cinnamon Grand, Cinnamon Lakeside and Cinnamon Red Colombo from 2015-2017. Areas covered:- Room Sales- Banquets- Front Office- Food and Beverage- Human Resources - Health, Safety and Compliance- Marketing- Finance