Develop and execute comprehensive sales strategies to increase loyalty program enrollments, membership renewals, and incremental revenue generation.Lead and motivate a team of loyalty sales executives to achieve individual and collective sales targets.Collaborate with marketing, revenue management, and operations teams to design and implement promotional campaigns and initiatives aimed at driving loyalty program sales.Analyze market trends, competitor activities, and customer… Show more Develop and execute comprehensive sales strategies to increase loyalty program enrollments, membership renewals, and incremental revenue generation.Lead and motivate a team of loyalty sales executives to achieve individual and collective sales targets.Collaborate with marketing, revenue management, and operations teams to design and implement promotional campaigns and initiatives aimed at driving loyalty program sales.Analyze market trends, competitor activities, and customer feedback to identify opportunities for program enhancements and competitive positioning.Conduct regular performance reviews and provide ongoing training and development opportunities to ensure the sales team is equipped with the necessary skills and knowledge.Build and maintain strong relationships with key accounts, corporate clients, and industry partners to drive loyalty program adoption and usage.Monitor and report on key performance indicators, sales metrics, and market insights to senior management, providing recommendations for strategic adjustments as needed.Stay updated on industry best practices and emerging trends in loyalty marketing and sales to continuously improve strategies and tactics.Represent Accor Hotels at industry events, conferences, and trade shows to promote the loyalty program and network with potential partners and customers.Ensure compliance with company policies, procedures, and regulatory requirements related to loyalty program sales and customer data management. Show less

Sales Management:Develop and implement strategies to drive sales of retail asset products such as home loans, personal loans, auto loans, and loan against property.Meet sales targets and ensure achievement of business objectives.Identify potential customers and opportunities for cross-selling and upselling.Relationship Management:Build and maintain strong relationships with existing and potential customers.Provide personalized assistance and guidance to customers… Show more Sales Management:Develop and implement strategies to drive sales of retail asset products such as home loans, personal loans, auto loans, and loan against property.Meet sales targets and ensure achievement of business objectives.Identify potential customers and opportunities for cross-selling and upselling.Relationship Management:Build and maintain strong relationships with existing and potential customers.Provide personalized assistance and guidance to customers throughout the loan application process.Address customer queries and concerns promptly and effectively.Portfolio Management:Monitor the performance of the retail asset portfolio and take proactive measures to mitigate risks.Analyze market trends and competitor activities to identify opportunities for growth and innovation.Ensure compliance with regulatory guidelines and internal policies.Team Leadership:Lead and motivate a team of sales professionals to achieve individual and team targets.Provide coaching and training to team members to enhance their skills and knowledge.Foster a positive and collaborative work environment.Reporting and Analysis:Prepare regular reports and presentations on sales performance, market trends, and other relevant metrics.Conduct data analysis to identify patterns and insights that can inform business decisions. Show less

Customer Relationship Management:Build and maintain positive relationships with customers by providing exceptional service and support.Address customer inquiries and resolve issues in a timely and professional manner.Conduct regular follow-ups to ensure customer satisfaction and retention.Loan Processing and Documentation:Assist in processing loan applications and verifying customer information and documents.Ensure compliance with regulatory requirements and company… Show more Customer Relationship Management:Build and maintain positive relationships with customers by providing exceptional service and support.Address customer inquiries and resolve issues in a timely and professional manner.Conduct regular follow-ups to ensure customer satisfaction and retention.Loan Processing and Documentation:Assist in processing loan applications and verifying customer information and documents.Ensure compliance with regulatory requirements and company policies throughout the loan approval process.Review and analyze credit reports and financial documents to assess creditworthiness.Risk Management:Identify potential risks and recommend measures to mitigate them.Monitor loan portfolios and proactively identify delinquencies or defaults.Implement collection strategies to minimize losses and maximize recovery.Sales Support:Collaborate with the sales team to generate leads and promote consumer finance products.Assist in conducting marketing campaigns and promotional activities to attract new customers.Provide product information and support to sales representatives as needed.Reporting and Analysis:Prepare regular reports on key performance indicators, including loan disbursements, delinquency rates, and portfolio quality.Analyze data and trends to identify opportunities for process improvement and business growth.Present findings and recommendations to management and stakeholders. Show less