Ruchi Monga
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Ruchi Monga Email & Phone Number

Knowledge Strategist at Airbnb
Location: Greater Vancouver Metropolitan Area, Canada, Canada 9 work roles 3 schools
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Current company
Role
Knowledge Strategist
Location
Greater Vancouver Metropolitan Area, Canada, Canada
Company size

Who is Ruchi Monga? Overview

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Quick answer

Ruchi Monga is listed as Knowledge Strategist at Airbnb, a company with 57741 employees, based in Greater Vancouver Metropolitan Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Ruchi Monga.

Ruchi Monga previously worked as Team Lead - Knowledge Management at Applyboard and Content Officer at Aviso Wealth. Ruchi Monga holds Pgdba (Hr), Hr from Symbiosis Institute Of Management Studies.

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Airbnb

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Profile bio

About Ruchi Monga

Knowledge Management professional with 15+ years of experience spanning Big 4 firms, non-profits, and tech. Currently leading AI-driven knowledge management strategies at ApplyBoard to empower customer self-serve solutions and boost internal team productivity.Expert in Information Architecture, Digital Asset Management, UX Design, and collaboration tools like SharePoint and Zendesk, with a proven track record of creating impactful, user-centered content ecosystems. Skilled in optimizing content processes, driving change initiatives, and fostering collaboration through community engagement and enablement.Certified in Digital Content Writing (UBC), Lean Six Sigma, and Harvard Management Essentials, I am passionate about building knowledge-sharing environments that drive operational excellence and success for both teams and customers.

Listed skills include Web Content Management, Html, Microsoft Sharepoint 2007, Knowledge Management, and 17 others.

Current workplace

Ruchi Monga's current company

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Airbnb
Airbnb
Knowledge Strategist
Vancouver, BC, CA
Website
Employees
57741
AeroLeads page
9 roles

Ruchi Monga work experience

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Knowledge Strategist

Vancouver, BC, CA

Team Lead - Knowledge Management

Current

Vancouver, British Columbia, Canada

As the Knowledge Management Lead, responsible for improving access to knowledge across ApplyBoard to scale the company's impact and improve the lives of students across the world.- Oversee KM strategy for the internal and external knowledge base, drive sustainable development and promotion of company knowledge, and collaborate with stakeholders to ensure.

Nov 2021 - Present

Content Officer

Vancouver, Canada Area

Develop and implement plans and processes for enhancing, and maintaining Aviso’s intranet website functionality, usability, and content information by working closely with the various internal and external user groups and subject matter experts and identifying opportunities for process improvements. Recommending solutions for enhancing the usability of the.

Nov 2019 - Nov 2021

Content Manager

Gurgaon, India

Responsible for planning and implementing the content strategy for the Resource Mobilization and External Engagement team at Save the Children, India. Helped the function to improve content quality and visualization to connect external and internal stakeholders with content and improve partnerships and external engagement to support fundraising for the.

Apr 2018 - Dec 2018

Change And Communications Manager - Global Knowledge

Gurgaon, India

As the head of the culture workstream, supported the implementation of knowledge management strategy, to ensure the organization shares knowledge (both internally and externally) around what works best for children. Supported various global initiatives to develop a culture of knowledge sharing by building staff capacity and rewarding them for their use of.

Dec 2016 - Mar 2018

Assistant Manager - Knowledge Management

Gurgaon, India

Responsible for portal management and web analytics reporting to optimize content for Global Procurement function of KPMG. Also, help the stakeholders automate their intake process to improve business engagement, resulting in 58% of total savings in engagement time.Key areas of expertise include process improvement, lean / six sigma, quality assurance, web.

Oct 2015 - Dec 2016

Senior - Knowledge Management

As part of the Global Digital Marketing team, supported the maintenance of the external company website (www.kpmg.com) and reported on its performance to plan content strategy for the website. Specific areas of expertise include website content management, web metrics reporting.Tools: SharePoint2007 and 2013, HTML, CSS, Java, Google Analytics, Magus.

Jun 2011 - Oct 2015

Associate Analyst - Knowledge Management

Key Content Publisher responsible for maintenance and development of content for Deloitte's global knowledge portal.Areas of Expertise:- Content management processes, documents review, and abstract writing- Website content quality procedures including IPP monitoringKey Projects:- Annual Content Audit- Metadata tagging (Federal client content)- Content.

May 2010 - May 2011

Customer Service Executive

Key responsibilities:- Customer service and relationship management for HNI clients (High Network Individuals)- Banking and insurance operations management- Financial transactions processing

Jul 2008 - Jul 2009
Team & coworkers

Colleagues at Airbnb

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3 education records

Ruchi Monga education

Bachelor Of Commerce (B.Com.), Accounting, Business Studies

Daulat Ram College, Delhi University

Activities and Societies: College Radio Campus RJ (Radio One FM 94.3), topper in Economics (B.Com 2005-2006)

Cbse X And Xii, Commerce With Maths

New State Academy Sr. Sec. School

Activities and Societies: Cultural Head 2003-2004, member Rotary club, school & college cultural and dramatics team.

FAQ

Frequently asked questions about Ruchi Monga

Quick answers generated from the profile data available on this page.

What company does Ruchi Monga work for?

Ruchi Monga works for Airbnb.

What is Ruchi Monga's role at Airbnb?

Ruchi Monga is listed as Knowledge Strategist at Airbnb.

Where is Ruchi Monga based?

Ruchi Monga is based in Greater Vancouver Metropolitan Area, Canada, Canada while working with Airbnb.

What companies has Ruchi Monga worked for?

Ruchi Monga has worked for Airbnb, Applyboard, Aviso Wealth, Save The Children, India, and Kpmg.

Who are Ruchi Monga's colleagues at Airbnb?

Ruchi Monga's colleagues at Airbnb include Brawl Memet Rose, Kaitlyn King, Seen Above, Miada Mohammed, and Princess Jussy.

How can I contact Ruchi Monga?

You can use AeroLeads to view verified contact signals for Ruchi Monga at Airbnb, including work email, phone, and LinkedIn data when available.

What schools did Ruchi Monga attend?

Ruchi Monga holds Pgdba (Hr), Hr from Symbiosis Institute Of Management Studies.

What skills is Ruchi Monga known for?

Ruchi Monga is listed with skills including Web Content Management, Html, Microsoft Sharepoint 2007, Knowledge Management, Sharepoint Support, Web Content Publishing, Content Sanitization/Cleansing, and Quality Assurance.

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