Ruchi Thosar Email & Phone Number

Bellevue, WA, US

Pittsburgh, Pennsylvania, United States

• Implemented an event-driven architecture for an ideation board, enabling modules to store product details, images, and user actions in PostgreSQL, refining user response times and simplifying feature onboarding by 30%
• Led a scrum team of four, facilitating stakeholder communication to transform 40+ requirements from Figma designs into Product Requirement Documents and User Stories, ensuring alignment with business goals
• Achieved 15 ms latency by creating AWS Lambda functions to build a scalable serverless architecture for thumbnail creation of media files (PDF, PPT, Adobe Illustrator, and Photoshop) up to 25MB
• Minimized manual entry errors by 27% streamlining PDF parsing and bulk import of individual images and pages as products using Python Django
• Re-architected file upload system leveraging Celery queues to handle large PDFs and multiple uploads, optimizing extraction of 2000+ images and ensuring system availability without crashes

Pittsburgh, Pennsylvania, United States

17-675 Software Engineering PracticumProfessor - Jim BerardoneResponsible for grading, generating and sharing weekly reports for time logging with mentors

Pune, Maharashtra, India

• Created a filter customizable interface providing 25+ options deploying Lightning Web Component/ JavaScript framework and dynamic SQL queries, combined with custom metadata to display pricing data upfront boosting.
• Defined data contracts and payload standards for seamless Marketo-Salesforce integration. Built REST APIs for data acceptance and error logging, triggering lead conversions to ensure data accuracy for 400+ sales reps.
• Elevated App Health score by 40% through static code analysis via Checkmarx and maintaining 85%+ line coverage and ensuring adherence to company standards with continuous monitoring in Jenkins
• Designed simplified reporting for audit metrics like batch failures, defect closures, and code quality, using SQL and Apex/Java batch classes to generate real-time dashboards, saving 42 hours per sprint
• Led Scrum Team of 10, streamlining cross-country stakeholder communication and defects to meet company standards (<5) and managed weekly metadata backups using Apache ANT and SVN ensuring full org restoration within a.

Pune, Maharashtra, India

• Reduced service team’s turnaround time by 30-40% through enhanced chat services and chatbot optimization with personalization and skill-based queuing in Service Cloud, improving case resolution efficiency
• Ensured data accuracy through batch processing in Apex/Java with event-triggers, resolving 10,000+ duplicates
• Refactored 1000+ lines of legacy code, streamlined workflows, and optimized code structures, boosting system responsiveness by 20% and restructuring testability by removing redundancy and increasing modularity
• Resolved 150 customer issues within 2 weeks of user acceptance testing, focusing on performance and usability of business-critical features, earning Performer of the Quarter award

Pune, Maharashtra, India

Developed components of a compliance management solution in Angular and PHP and deployed to production within 2 weeks. Constructed scalable web scraping application in flask and angular to identify dead links in web pages containing ~1000 links

Ghatkopar

Master'S Degree, Computer Software Engineering, 3.87

Activities and Societies: Career Representative of MSE Leadership Initiative (MSELi)15319 Cloud Computing 17636 Applied Distributed System.

Bachelor Of Technology - Btech, Computer Science, 8.27

Hsc, Science, 85%

Ssc, 91%