Ruchi Tugnait Email & Phone Number

Toronto, Ontario, Canada

• Responsible for internal recruitment hiring and strategies, to align with business goals and ensure timely placement of senior-level and hard-to-fill roles.
• Support talent management and succession planning processes, by proactively addressing gaps and reducing voluntary turnover through strategic stay interviews and management coaching.
• Build strong relationships with top universities/colleges to attract high-performing students for company internship and new grad program.
• Leverage data analytics to track recruitment metrics, providing actionable insights and ensuring continuous improvement in talent acquisition strategies.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• A national IT staffing leader, S.i. Systems places critical talent in software development, project management, cyber security, and much more.
• Place highly specialized, on demand resources into contract and permanent roles
• Help clients develop and deploy recruitment strategies for IT talent
• Cultivate relationships and curate targeted talent pools for our Canadian clients

Toronto, Ontario, Canada

• . 2020 Legends Winner
• Trained and helped onboard new employees by educating them on policies and sales tactics to help ease their transition into a new role and maintain the branch customer experience score of 85%.
• . Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
• Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Hamilton, Ontario

• Gained extensive knowledge of products and services offered so that customers can be advised accordingly which led to a high volume of sales and meeting the sales goal.
• Provided exceptional customer service by connecting to customers on a personal level with enthusiasm and understanding, resulting in a personal net promoter score of 95%
• Completed financial transactions such as deposits, withdrawals, bill payments and other account transactions for customers in an accurate and timely manner allowing for high customer turnover.

Participated in a marketing simulation business competition, judged by industry professionals; formulated and presented strategies to resolve business challenge.

Vaughan, Ontario

• Reorganized appliances in the store, effectively using the available floor space, enabling customers to easily find products, resulting in an increase in sales.
• Provided excellent customer service that translated in not only surpassing kpi and sales targets, but also brining in repeat customers, which was recognized by store, district and regional managers.

Brampton, Ontario

• Established excellent organizational skills through maintenance of medical charts requiring different administrative responsibilities according to their status; decreased processing time per patient and increased the.
• Efficiently completed daily required tasks including booking appointments, assisting the R.N., and all other necessary administrative tasks; capability to meet deadlines in a fast-paced environment

Maple, Ontario

• Maintained dealership website with information and pictures of available vehicles generating more in person viewing.
• Attended weekly meetings to establish future goals for company website by presenting vehicle analytics to discuss progress to other company departments

Vaughan, Ontario

• Demonstrated willingness to aide customers with extensive product knowledge and enthusiasm which translated to surpassing daily sales quotas and challenges.
• Developed an approachable position to assist new employees with sales through clarification of policies, and product knowledge; thus store sales were record-breaking

Human Resources Management

Bachelor Of Commerce - Bcom, Business/Commerce, General