Ruchi Arora

Ruchi Arora Email and Phone Number

Chief Operating Officer @ Smart Currency Exchange
United Kingdom
Ruchi Arora's Location
London, England, United Kingdom, United Kingdom
Ruchi Arora's Contact Details

Ruchi Arora work email

Ruchi Arora personal email

Ruchi Arora phone numbers

About Ruchi Arora

A collaborative and passionate operations leader in the fintech space with a very strong bias for action, and a track record of starting up, transforming, and scaling organisations as they try to maximize the digital opportunity. I have 21 years of experience working across all functions within this space and with global businesses located in the UK, Asia, Australia, Europe and the US. My expertise is driving strategic innovation and change across a global organisation. I have enjoyed spear heading operational and customer efficiency activities across the group and this includes initiatives focussed on globalisation and digital transformation, operationalising new technological developments to reduce risk and improve productivity whilst keeping costs down.An authentic and inspiring leader of people with razor-sharp execution skills complemented by a relentless focus on customer success. I truly believe, this is the most exciting time for anyone involved in helping customers accelerate their most important objectives leveraging everything we call digital.

Ruchi Arora's Current Company Details
Smart Currency Exchange

Smart Currency Exchange

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Chief Operating Officer
United Kingdom
Employees:
112
Ruchi Arora Work Experience Details
  • Smart Currency Exchange
    Chief Operating Officer
    Smart Currency Exchange
    United Kingdom
  • Redpin
    Global Head Of Operations And Banking
    Redpin Sep 2022 - Present
    London Area, United Kingdom
    Redpin is an embedded software and a global payments business for the international residential property market and beyond. The company’s mission is to bring global citizens and businesses together by simplifying life's most important payments . Our portfolio includes two flagship brands, Currencies Direct and TorFx, which provide winning global digital payments services for private clients and SMEs. We touch a vast global community across 15,000+ partners, operate in 235 territories, have processed over $12.6B in 2022 and are backed by Blackstone, Corsair and Palamon. At Redpin, we are reshaping the age old property market. With over 800 employees across 10 offices worldwide, we are combining the best of fintech and expert customer service to make owning and managing property faster, simpler and safer.
  • Currencies Direct
    Global Head Of Operations
    Currencies Direct Sep 2022 - Present
    London Area, United Kingdom
    My focus is on rapidly scaling the organization, while keeping NPS at best-in-class. Given the full-service and customer centric strategy of the firm, the key to scaling up is building the practice maturity around new capabilities, globalisation, geographic expansion, and a robust people model. Additionally, I am also responsible for developing Currencies Direct ’s strategic banking and payments capability, optimising treasury output and cash management while maintaining strict adherence to compliance obligations.
  • Currencies Direct
    Managing Director - India
    Currencies Direct Apr 2007 - Present
    Mumbai Area, India
  • Currencies Direct Ltd
    Head Of Offshore Operations
    Currencies Direct Ltd Apr 2007 - Apr 2023
    Management of the Global Operations Center in Mumbai. Focused towards growth, profits and improvement of the operating efficiencies within various functions for the Group companies including B2B and B2C sales, account management, operational compliance, payment operations, finance and customer services.
  • Minacs ( Aditya Birla Group Previously Known As Transworks Information Services Pvt. Ltd.)
    Manager-Operations
    Minacs ( Aditya Birla Group Previously Known As Transworks Information Services Pvt. Ltd.) Aug 2002 - Apr 2007
    Service delivery Manager responsible for inside sales for different clients during my tenure. This includes Citibank NRI products, Insurance Products for Legal and General, Debt Management for Baines and Ernst and Corporate Foreign Exchange - Travelex EMEA and NA

Ruchi Arora Skills

Crm Team Management Operations Management Management Lead Generation Business Development Bpo Sales Call Centers Leadership B2b New Business Development Strategy Analysis Payments Banking Team Leadership Marketing Strategy Entrepreneurship Customer Relationship Management Risk Management Customer Experience Management E Commerce

Ruchi Arora Education Details

Frequently Asked Questions about Ruchi Arora

What company does Ruchi Arora work for?

Ruchi Arora works for Smart Currency Exchange

What is Ruchi Arora's role at the current company?

Ruchi Arora's current role is Chief Operating Officer.

What is Ruchi Arora's email address?

Ruchi Arora's email address is ru****@****hoo.com

What is Ruchi Arora's direct phone number?

Ruchi Arora's direct phone number is +44 20 7847*****

What schools did Ruchi Arora attend?

Ruchi Arora attended Savitribai Phule Pune University, Jai Hind College, Mumbai, Walsingham House School.

What skills is Ruchi Arora known for?

Ruchi Arora has skills like Crm, Team Management, Operations Management, Management, Lead Generation, Business Development, Bpo, Sales, Call Centers, Leadership, B2b, New Business Development.

Who are Ruchi Arora's colleagues?

Ruchi Arora's colleagues are Sam Branford, Balraj Arora, Paul Harris, Bruno Jeffery, Nikita Jagatia, Luca Braza, Cookie Bhoday.

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