As a Salesforce Product Manager, I gained a deep understanding of the company's Salesforce ecosystem, its integrations with other systems, and how it supports business needs. My responsibilities included overseeing the end-to-end delivery of projects, collaborating with design, development, and QA teams to facilitate key scrum ceremonies, such as sprint planning and estimation. I played an active role in addressing impediments affecting the team's ability to achieve release/sprint goals and managed proof-of-concepts and stakeholder meetings.Additionally, I served as a co-approver of user stories in JIRA, led backlog refinement sessions, and managed documentation. I took ownership of sprint backlogs and created onboarding checklists for new team members. Furthermore, I assisted the team in prioritizing bug fixes and enhancement requests to ensure smooth business operations.

• Proficient in gathering, analyzing, and implementing requirements, followed by thorough testing activities.• Skilled in preparing comprehensive technical and non-technical documentation, including user stories and various manuals.• Experienced in conducting gap and risk analysis to ensure project success and mitigate potential issues.• Effective in coordinating onsite-offshore activities and leading status calls, while collaborating seamlessly with pre-sales teams.• Demonstrated expertise in understanding and analyzing requirements, devising project plans, and efficiently allocating resources.• Capable of designing prototypes, wireframes, and workflow diagrams to visualize project concepts and facilitate effective communication.• Proven track record of actively participating in internal and client meetings to elicit and refine project requirements.• Proficient in managing User Acceptance Testing (UAT) and creating comprehensive demo manuals, along with conducting regression testing.• Skilled in preparing engaging presentations and conducting impactful demonstrations to stakeholders.

Proficient in preparing functional and technical documents, including Business Requirement Documents (BRD), Functional Specifications Document (FSD), Software Requirement Specifications (SRS), and Product Manuals.• Thorough understanding of existing product workflows, conducting comprehensive Gap and Impact analyses prior to implementing new enhancements.• Active involvement in testing activities, including the creation of functional test cases, and providing support for Demonstrations (Demo) and User Acceptance Testing (UAT).• Skilled in performing API testing using Postman scripts, ensuring the reliability and functionality of API integrations.

Proficient in identifying and gathering business requirements, ensuring clear communication and follow-up to meet stakeholder needs.• Skilled in constructing comprehensive workflow diagrams and writing detailed specifications, including Statements of Work (SOW), Software Requirements Specifications (SRS)/Functional Requirements Specifications (FRS), Wireframes, User Stories, Feature Lists, and flow diagrams.• Demonstrated ability to create and refine user stories, establishing and maintaining a prioritized backlog to drive project success.• Experienced in developing strategic roadmaps for both short and long-term initiatives, effectively managing prioritization and monitoring progress to achieve objectives.• Capable of defining project requirements by establishing clear project milestones and Sprint Plans, ensuring alignment with overall project goals and timelines.