Ruchika Gupta Email and Phone Number
Ruchika Gupta personal email
- Valid
I am a highly skilled and dedicated Business Analyst with more than 8+ years of experience spanning business analysis, Business System Analyst, ERP Business System Analyst, Data Integration, Requirement Analysis and management, Change managementWith many accomplishments and demonstrated ability in providing solution to business working with large-scale complex projects accompanied by knowledge in software development life-cycle, strategic management, continuous improvement and forecasting project benefits. I'm looking forward to participate in many upcoming projects, enhancing operational efficiency and establishing a standardized process that would improve productivity and deliver bottom-line results.• Evaluate business requirements gathered from multiple sources like intake tickets, reconcile disagreement/conflicts, breakdown high-level information into details, abstract up from low-level information to a general understanding, and distinguish customers’ requests from the underlying true needs.• Interacting with our product owners in regular backlog grooming activities, prioritization and sprint planning including working with stakeholders to understand and develop user stories/business requirements, scope, and solution definition.• Leading the interaction with various product owners, business SME’s and business stakeholders to elicit, analyze, communicate, and validate requirements for improvements to business processes, policies, and information systems.• Converting requirements into Agile user stories with acceptance criteria using Jira tool.• Creating end to end process flow diagram for inventory management like how the data flows from Net Cracker to CPE (Customer Premises Equipment) and then to ERP (Enterprise Resource Planning).• Monitoring the device status in all the systems like Net Cracker, CPE, and ERP to avoid any discrepancies.• Working in a DevOps, Agile environment to streamline work processes.• SAP Hybris knowledge – Content Management System, Inventory SAP HMC and Product Management system.• Good experience in Splunk software for monitoring data.• Worked in SDLC model and Iterative/Agile- Sprint environments.AREA OF EXPERTISEDevOpsSplunk SoftwareSAP HybrisAgile Scrum, Waterfall, V-ModelHTML, XML Postman, Soap UICore JavaWinscp ConfluenceGems and PuttyWeb Service APIFor any questions, please feel free to contact me at rucchikka@gmail.com
Rogers Communications
View- Website:
- rogers.com
- Employees:
- 22143
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Sr Business Systems AnalystRogers Communications Nov 2021 - Present
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Business AnalystShaw Communications Sep 2019 - Aug 2021Canada -
Business AnalystPublicis Sapient 2014 - 2018India☑ Prepared business cases: provided a recommended course of action based on the analysis conducted and solution options identified.☑ Collaborated with developers and the business team during solution design, testing and implementation.☑ Led pre-analysis activities with stakeholders to assess the current state, future state and identified benefits of providing a solution for proposed business problems. ☑ Developed Business Analysis Plans and strategies for solving a business problem.☑ Used of various tools and techniques to elicit and gather business requirements such as: document analysis and workshops.☑ Analyzed software testing life cycle activities and recommended changes to practices, templates where necessary.☑ Participated in meetings for the development of project charters, plans and timelines with Project Managers.☑ Be the liaison between the Business, technology and support teams.☑ Serving as the conduit between the Business/software development and testing team.☑ Managed Traceability matrix/RTM in QC to trace Business Requirements, Functional Requirements, Use Cases and test cases.☑ Verifying the experiences for digital marketing campaign using preview URLs having some customized banner, offers, and other enhanced functionalities and check target or “mbox” call.☑ Worked with the offshore team to verify the accuracy of weekly reports. Helped the offshore team to identify and correct errors in the reports. Helping the team to improve the process of report generation. ☑ Ensured that all requirements, enhancements and defects for the particular release have been developed, fixed and tested.☑ Verifying and providing solution test cases for Web Service Testing and run scenarios using SOAPUI and Postman.☑ Executed end to end testing of the application and also keep a track on bugs and usability issues. -
Business AnalystRandstad India Jan 2013 - Dec 2013India☑ Developing presentations and adoption metrics to support programs and projects under responsibility of team. Routine development of presentations outlining program status for business users.☑ Worked closely with vendor partners, prioritizing deliverable.☑ Knowledge of Service Now for request, incident, and project tracking.☑ Knowledge of standard business process mapping notation and tools.☑ Worked on integration of enterprise Communications such as mobility features, instant messaging.☑ Conducting JAD Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests☑ Assisting QA team by reviewing test cases and clarifying requirements to ensure complete coverage of requirements. Also performed Unit and System testing, before integrating all the separate modules for further testing to assure an efficient operation. -
Business AnalystIbm 2011 - 2012India☑ Created and communicated well-written documentation and presentations.☑ Volunteered for broken processes in the group and laid down strategies for remediation plans.☑ Experience in Translating Requirement Documents in English to Spanish and Spanish to English.☑ Handling Sessions with Spanish client in order to gather requirements and discussing developer’s queries.☑ Worked on Content Management System (CMS) as well as on Product Management System (PIM).☑ Validated the content of website after reviewing the accurate Spanish corporate vocabulary.☑ Involved in Test estimation, Requirement gathering and Requirement Analysis. ☑ Understand Functional Requirement Specification which was in Spanish language.☑ Executed the Sanity and Regression testing on the application.☑ Writing /enhancing the test cases as per the new functionality introduced.
Ruchika Gupta Skills
Ruchika Gupta Education Details
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Spanish Language And Literature -
Sikkim Manipal UniversityComputer Application -
Sikkim Manipal UniversityComputer Application
Frequently Asked Questions about Ruchika Gupta
What company does Ruchika Gupta work for?
Ruchika Gupta works for Rogers Communications
What is Ruchika Gupta's role at the current company?
Ruchika Gupta's current role is Sr Business Systems Analyst.
What is Ruchika Gupta's email address?
Ruchika Gupta's email address is ru****@****ail.com
What schools did Ruchika Gupta attend?
Ruchika Gupta attended Delhi University, Sikkim Manipal University, Sikkim Manipal University.
What skills is Ruchika Gupta known for?
Ruchika Gupta has skills like Writing, Flexible, Team Building, Europe, Grey Box Testing, Online Retail, Ibm, Test Automation, Insurance, Ability To Work Independently, Sales, Data Entry.
Who are Ruchika Gupta's colleagues?
Ruchika Gupta's colleagues are Sean Murray, Parsa Tayyaran, Crystal Trites, Archana Lingaiah, Christopher Bond, Michelle Lorenz, Neha Devi.
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