Ruchi Kanwar Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

Houston, Texas, United States

Houston, Texas Area

• Coordinator and single point of contact providing support for over 5,000 employees for the largest, privately held AT&T Authorized Retailer.• Carried out on-boarding and termination processes for new and existing employees. • Maintained employee records including social security numbers, addresses, hire and termination dates.• Applied critical thinking skills to bring the number of existing outstanding issues down to the lowest it had been since position creation; reduced outstanding support tickets by 50% within 3 months.• Functioned as the liaison between field sales force and AT&T as well as other departments while providing the highest level of customer service and conflict resolution. • Performed administrative duties for wider HR department requiring great attention to detail, maintaining and designing complex excel sheets for payroll, and organization wide email communication supporting internal personnel relations.

Houston, Texas Area

• Responsible for setting up completely new operations for the site in Lake Jackson.• Helped build standard operating procedures and maintain compliance with OSHA guidelines.• Built completely new client base from ground up with innovative sales and marketing. Acquired over 100 new clients for the business.• Brought in new IT system to manage customer relationships.• Provided much required leadership in the areas of sales and marketing, growing daily sales from $300 to $2700+.• Managed overall day to day operations of the business ranging from stock management, inventory control, ordering system management, budgeting, projections, and providing team leadership, mentoring, and training.

San Francisco Bay Area

• Responsible for overall administration of the venue, coordinating client appointments, and employee supervision. • Ensured adherence to OSHA regulations and State Board Standards• Heavily involved in sales and marketing of the services, designing, and coordinating new marketing material. • Assisted in bookkeeping.

Master Of Science - Ms, Accounting, 4.0

Activities and Societies: -Member of Beta Gamma Sigma

Bachelor Of Science - Bs, Health/Health Care Administration/Management

Activities and Societies: -Graduated Magna Cum Laude -Member of Beta Gamma Sigma and Phi Theta Kappa -On the Dean’s list multiple times

Associate'S Degree, Multi-/Interdisciplinary Studies, General, 4.0

Activities and Societies: Focus on Accounting

Cosmetology/Cosmetologist, General