Managed a team of 9 software developers that designed, implemented and deployed a large-scale blog web application that allows users to create, read, update, delete blogs. Users could also like/dislike already posted blogs and leave/delete comments on them. Organised monthly stakeholder meetings to discuss and report project progress and ensure alignment with business and system requirements. Led weekly code reviews and developed a road map for 4 months of Agile development by defining Internal Design, External Design, Terms of Reference and Risk Mitigation strategies. Developed the backend infrastructure for all user and admin activities, e.g. accepting/declining user-level upgrade requests and deleting posts and users that didn't follow the application's policies and guidelines. Build a CI/CD pipeline that allowed pushed from up to 6 developers to carry out automated execution of unit tests (with 80% code coverage) and deployment. Built a separate UI to display CI/CD results.

Launched an interactive approach to hiring that eliminated decision-making heuristics, resulting in over 30% higher member retention rate. Collaborated cross-functionally with events, development and outreach teams to revamp club’s website into a centralised information hub. Broke the three-year attendance record by leading a multi-faceted campaign for Poker Night – a 30% increase from previous years. Coordinated logistics, secured venues, and managed budgets for 5+ events, ensuring seamless execution of hackathons and workshops

Managed shift schedules, conducted daily cash reconciliations, and monitored daily business data to track sales and operating expenses. Provided recommendations into store hiring decisions; interviewed, trained and onboarded new employees, ensuring a smooth integration into the team.

Provided customer service to 100+ customers daily in a fast-paced environment by handling difficult conversations and resolving issues. Managed cash tills and inventory levels.

Drove significant revenue increase by revamping a React.js powered navigation bar for a client, enhancing user engagement. Enhanced code quality and reduced technical debt by eliminating 2,000 lines of code through a refactoring initiative. Collaborated with UI/UX designers and backend developers to integrate responsive & intuitive user interfaces with backend APIs. Enhanced code quality by fixing 30+ bugs in Jest unit tests during code reviews.

Decreased the overall time to deployment by 30% by creating efficient, utilitarian wireframes and aesthetic mock-ups using Figma. Ensured consistency and clarity in design processes by maintaining and updating style guides and user manuals. Reduced pain points in user journeys by 50% by creating cleaner user flows with fewer decision points, minimising task completion times. Recruited 100+ testers and conducted successful A/B testing to determine design performances by collecting feedback. Analysed 70+ complaints from usability testing and reduced them by 20% by identifying friction points and tweaking design decisions. Technologies Used: Figma, FigJam, Canva, LucidChart, Adobe Illustrator