Experienced Design Leader & Senior Product DesignerBringing over 8 years of expertise in product design, service design, and UX research, I have a proven track record in leadership roles. As a design lead, I've led teams through the implementation of new features, navigation improvements, and strategic design concepts.With a focus on user-centric solutions, I am adept at understanding and addressing customers' daily challenges. Acting as a bridge between design, IT, and business stakeholders, I excel in simplifying complex processes for universal understanding. I thrive on embracing new challenges and uncertainties, using them as opportunities to generate impactful ideas, whether they entail significant transformations or subtle enhancements.Beyond design methodologies, my genuine fascination lies in understanding people and their cultures. Immersed in exploring contexts, behaviors, and perspectives, I seek that singular insight capable of transforming entire services or products. The synergy of insights, complexity, and ambiguity fuels my role as both a design lead and senior product designer.