I serve as a dynamic conduit of bi-directional information flow between players and stakeholders, fostering meaningful connections and driving engagement. Crafting and implementing innovative communication strategies, compelling content, and impactful initiatives, I generate tangible benefits for both players and stakeholders alike.Collaborating closely with the product team, I curate experiences that elevate gameplay and enhance the quality of player communities, contributing positively to the overall gaming environment. Committed to continuously improving service quality, I actively contribute to enhancing the department's operational excellence and overall quality of life.

- Strategy- Community Management - Content Creation/Content Marketing- Video Editing- Video Production - Copywriting- Graphic Design

- Producing high quality, easy to understand materials (print/online) for user guides/instruction manuals.- Adapting communications for different audiences.- Technical writing of software documentation. (SAP)- Working with internal teams to obtain an in-depth understanding of the product and the documentation requirements.

- Account Manager for the D-A-CH Region.- Identifying & acquiring new Leads.- Focusing on the growth of existing accounts.- Organizing live presentations for potential & existing clients.- Cold calling activities.- Liaising with clients to ensure satisfaction and trust.- Reporting forecasts to executives.- Working closely with other departments. (HR, F&A, Legal).- Addressing client concerns and ensuring the resolution of issues in a timely manner.

Responsible for the acquisition, incoming quaries and support for key/mid account customers.Submiting offers to customers and responsible for the Follow-Up.Providing ongoing support to the Key Account Managers.Active consulting of existing Leads.Taking part in customer events, fairs and Product presentations.

www.lauschbox.ro- Lauschbox is a one of a kind radio project, founded in 2008, in Romania. It is the only multilingual youth radio from Transylvania.

- Sales service - Processing orders in SAP- Customer service in case of queries.- Creating credit/debit notes.- Close collaboration with the marketing company

- Customer service assistant for BMW- Organizing Plant tours- Handling the appointment requests online and over the phone.