With over six years of experience as an Instructional Designer at Mailchimp and Intuit Mailchimp, I'm passionate about creating impactful e-learning experiences that drive sales enablement and customer success. At Intuit Mailchimp, my mission was to design courses that not only educated but also improved customer retention. My approach aligns with the company's dedication to innovation and growth, and I thrive on bringing insightful learning solutions to a diverse audience.My most recent role involved leading instructional design for Mailchimp Academy, where I launched the initial courses that significantly boosted customer stickiness. This experience built upon my prior position, where I successfully managed educational projects for a large learner base, utilizing tools like Docebo and Articulate Rise. This track record reflects my commitment to delivering high-quality training that supports both customer onboarding and ongoing staff development.I'm driven by a belief that great design enhances learning, I aim to leverage the power of visual aesthetics to create intuitive, user-friendly experiences that motivate and inspire learners. From digital learning modules to instructor-led training and blended learning environments, my goal is to ensure that every course not only meets pedagogical goals but also delights and captivates learners.