Office manager, working with customer service and event coordination for rental of lighting, video, sound and stage equipment. Responsible for accounting and rental scheduling, warehouse operations for trade show, convention and event equipment delivery.Use of my IT and graphics skills for AV and computer support tech at conventions and trade shows.

I have spent the last 28 years as a business owner and Graphic Designer involved in creating corporate brand packages that include print and advertising solutions, responsive web site design for businesses and trial presentation graphics for law firms while providing my clients with personalized customer support for their projects.Over the years I have built the PC workstations, RIP print and file servers used in my studio. I have maintained the Mac and Windows workstation systems and program installations for the operation of a graphic design studio using color calibrated workflow. I recently retrained in the IT field with degrees in Network Operations and Computer Support with certificates in Network Monitoring and Security. A motivated IT professional seeking an entry-level IT Technical Support position utilizing my 2014 AAS in Computer Network Operations and my 20+ years in computer support and repair. Self-disciplined and flexible to changes with good communication skills that allow for excellent interaction with clients and staff. I am smart, courteous and reliable.

• Built workstations and servers, installed and configured needed peripherals and software.• Computer Systems and Staff support using Spiceworks Help Desk ticket system software.• Assisted in Database updates and electronic device checkout and returns.• Tested, installed and configured web cams and video software for web conferencing.• Assisted with conference room setup and wiring with audio/video/computer testing.• Installed, configured and updated software for ORI staff using Microsoft System Center.

Troubleshooting, repair and upgrade of mechanical and electronic components for Commodore Computer systems, program chips using EPROM Burner and programs, repair of data drive components. Speed test, printer test and read/write testing of repaired computer components.

Troubleshooting and repair of Forward Looking Radar (FLR) system components for Boeing 747 and Learjet Avionics systems. Calibrate aircraft FLR antenna systems and components.