Dynamic, skilled in repositioning organizations to achieve operational and service excellence. Delivered dramatic improvements in quality, market positioning, and business growth in start up Organisations.A result-oriented career that reflects pioneering experience and year-on-year success in achieving business growth objectives with prestigious organisations in the Telecom, Retail and BPO industries. Enterprising leader with a solid record of contributions that streamlined operations, invigorated businesses, heightened productivity & enhanced internal controls.Built credibility and delivered on customer confidence through focussed business initiatives.Directed cross-functional teams using interactive and motivational leadership; acknowledged for recruiting and mentoring leaders with an equal desire to win. Areas of Special Interest: Productivity Improvement, Distribution Management, Customer Experience Management, Systems Improvement & Team building.Strong entrepreneurial capabilities and willingness to take up challenges; highly proficient in managing and strategising operations, using unconventional approaches.Core functional strengths include: - P&L Management and Performance Improvement- Business Process Excellence- Start-up/ Turnaround/ Change Management- Distributor/ Channel Management - People Management, - New Product Launches - Employee Engagement - Contingency Planning and Disaster Recovery PlanningSpecialties: BPO :Running an independent Profit center,understanding of Telecom Vertical in APAC region, strong P&L focus, process improvements leading to Operational improvements.Teleco :Driving circle P&L, Maximising Experience in customer touch points, Set up low cost service and distribution model..Tools Familiar with : Programme In Box, Chain effect analysis, Insightful segmentation Tree, Enterprise decision Mapping, Info Maturity Assessment, Information revolution, Stage Plan &Quick Win analysis