Designation: MTSProject: Johnson & Johnson DePuy Synthes (Regional Master Data)Highlights:• Coordination and alignment with the supply chain, Quality, and operation teams to ensure accuracy & consistency for key actions that will result in management response for continuous improvement • Engaging with Customers from different countries globally, participating in deal engagement calls and meetings to ensure the required customization of devices are agreed to with engineering team.• Provided first-level support to clients as it relates to identifying and resolving issues, problem solving and creative thinking.• Implementing the Engineering Change Management (ECM) and Change order request in Windchill PLM.• Investigating issues, analyzing root causes, and developing solutions.Leadership activities:• Responsible for meeting operational and business goals through leading a team and capacity planning through forecasting.• Metrics Management through regular reviews and delivering specific metric goals against targets.• Managed the team and ensure high service delivery and execution for various tasks, multi-tasking and meeting deadlines.• Mentored the customers through the problem-solving process, managed incidents, followed-up and provided appropriate resolutions and feedback to maximize customer satisfaction.Value Creation & Process improvement:• Certified with six sigma green belt for a project performed to overcome issues related to typo errors, deterioration in data quality & increased rework we developed a VBA Automation tool based on Auto Hotkey that will assist the user in creating new items using JDE without committing any errors.• To simplify data validation by creating Customized query reports for data extraction using IBM Showcase Suite 8.0 – IBM I (AS/400) and generated an audit report.

Designation: Member Technical StaffProject: Johnson & Johnson DePuy Synthes (Regional Master Data)Highlights:• Implemented material master data and performed Products Data Management activities in JD Edwards - creating item masters, creating branch/plants, setting up profile data, setting up limits, enabling GTIN enumeration and GUDID creation, establishing discontinuation of product, maintaining sites and maintaining suppliers.• Identify, evaluate and implement external services and tools to support data collection, validation and cleansing.• Troubleshoot and drive resolutions to ensure reliable and operationally effective flow of products, improve processes and reduce discrepancies.• Good presentation and effective communication to deal with the stakeholders/business users.• Ensuring records are maintained accurately, ensuring utilization of team is high, mentor and train new team members• The creation of a Bill of Material in accordance with the specification.• Coordinating with various departments for the maintenance of accurate product details in the ERP system.• Creating work center routing and maintaining data & masters hygiene.Quality Compliance:• Defect Prevention Analyst at project level, planning, and monitoring of defect prevention and casual analysis activities at project level and performing Root Cause Analysis - 5 WHY Analysis/ Fishbone Analysis.• Objectively tracking and communicate noncompliance issues and ensure resolution. Ensure the quality system requirements are effectively established and maintained.• Project management activities such as maintaining sub process metrics (injected defect density, cost of poor quality, effort variance, schedule variance, implementation contained defect density, defect removal efficiency, and requirement specification defect density) are performed on a regular basis to assess the performance of each critical sub-process and the ability of each critical sub-process chosen to be statistically managed