Director Of Operations
CurrentSupervising staff from different departments and provide constructive feedback.Planning and monitoring the day-to-day running of business to ensure smooth progressLiaising with superior to make decisions for operational activities and set strategic goalsEvaluate overall performance by gathering, analyzing and interpreting data and metricsReview financial information and adjust operational budgets to promote profitabilityRevise and/or formulate policies and promote their implementationManage relationships/agreements with external partners/vendorsManage procurement processes and coordinate material and resources allocationOversee customer support processes and organize them to enhance customer satisfaction
Apr 2021 - Present
