•Manage, mentor, and train up to 4 employees including offshore staff supporting the Ex C team •Engage contract managers and the global legal team to obtain and manage approximately 1500 plus client’s terms and conditions needed for staff augmentation work•Facilitate the negotiation of client’s terms and conditions with hundreds of approved suppliers ensure client compliance•Develop and implement exhibit C procedures and process to reduce redundancies and to speed up the process as a whole•Review, manage, and track all US based contractor workforce background checks that need to be reviewed for exceptions, and escalate to employee relations when serious offenses arise for legal review•Proactively facilitate client’s terms and conditions for new business for hundreds of new contractors being onboarded worth millions of dollars of revenue to the company•Manage sharepoint point site to ensure all documents for each client are organized and easily accessible for review and access as required for audits and quality assurance review•Distribute workload using service now to ensure all tickets are actioned and resolved in accordance with SLAs established by leadership•Report on weekly and monthly metrics using established dashboards to show effectiveness and speed of the team and make adjustments accordingly

• Represent and act as the primary contact/liaison for the US Cx for a specific client/operating unit to assure project contingent staffing needs are met daily• Facilitate pay-rolling/sub-tiering situations when a contractor has been pre-identified outside of normal procedures• Successfully managed the on boarding of various client initiatives/projects and assured all staffing needs are met • Ensure effective customer and supplier relationships are maintained and serves as initial escalation point for issue resolution• Provide high quality procurement service to the client ensuring that contractual and SLA obligations are met and report on activities, opportunities, and results with various Accenture client teams and Sourcing and Category Management• Ensure all WQM tickets are auctioned on a daily basis, liaising with different level of helpdesk support, ensuring the issue is resolved in the most efficient manner• Continually monitor vendors mark and rate information to make sure they are compliant and fall within Accenture Cx Master service agreement and escalate when appropriate• Ensure that procurement services are delivered in accordance with BPO Sourcing methodologies, Cx Master Service Agreement, and quality practices• Effectively communicate with all levels of Accenture employees to determine appropriate sourcing strategy and make sure client teams are informed on Cx procedures and practices to make sure their request are filled in a compliant and timely manner• Assisted in monthly supplier training sessions held by Cx• Facilitate the option to hire clause for Accenture client contractor conversions

• Managed section of 3 to 4 Marines within the supply section• Processed incoming purchase request utilizing the government credit card or by submitting contracts for approval.• Prepared monthly government credit card statements for payment and processing• Developed accounting procedures and maintained accounting records for annual audits• Conducted several examinations of internal control procedures which lead to improved financial accounting operations and efficient receipt of merchandise and services• Managed the incoming and outgoing of all merchandise purchased with in the unit• Utilized automated accounting systems to retrieve financial data and develop spending trends per fiscal year• Utilize multiple computer applications to transfer, track, and adjust all unit funds