Rudy Rivera Email & Phone Number

Orange County, California Area

Presales engineering and consulting for software, hardware and services. Determine the customer needs, define requirements, present possible solutions, support implementation, deployment and help support the customers preferred solution. Provide sales presentations to C level executives and deliver support and technical training to partners.

Orange County, California Area

As a Guest Claims Administrator, for Disneyland Resorts, I assessed and entered requests for liability claims on person injury, personal property damage and food illness incidents. I processed and provided supporting documentation for claims through interaction with guests and employees.

Orange County, California Area

Creating marketing and training materials, data validation, inside sales, telemarketing and Excel reporting. Software quality & assurance and design requirement documentation. Administrative office support, including QuickBooks and emarketing. Equipment and Meter calibration for manufacturing, medical and testing industries.

Orange County, California Area

Equipment and Meter calibration for manufacturing, medical and testing industries. Field customer service and onsite calibration.

Orange County, California Area

Cold calling to hospitals, chiropractors, physical therapists, acupuncturists to sell electrotherapy products.

Orange County, California Area

Reviewed and documented sales process flow defining benefits of implementation. Consultative integration and application design input from customers. Defined revenue generating blueprint documentation for sales requirements and installation. Conducted software presentations for mobile sales force automation projects to all levels of senior management.

Orange County, California Area

Customer service and support for existing accounts reviewing operations for additional software opportunities. Re-established hardware partner relationships and forged new reseller agreements to broaden sales channel. Developed new marketing collateral for sales campaigns.

Santa Monica, Ca

I changed the company culture! Created Business Intelligence department, hired department personnel and managed daily operations of this group. Lead development of Automated Depletions Collections and Distributor information system from ground floor, utilizing internal IT resources, external consultants and vendors. Analyzed and improved process flow for distributor communication and evaluation. Liaison between business users and IT personnel for analyzing business needs. Refocused Red Bull management teams' sales analysis to an industry standard and rolled this out to all personnel. Acted as Sales Technology Manager, representing Sales in technology evaluations and implementations. Negotiated and managed contracts/implementations for accounting system interfaces for all Red Bull distributors.

Orange County, California Area

Utilized Route Accounting Industry experience to bring software solutions to market. Created presentations using solution selling techniques, business needs analysis, and used implementation skills to lay foundation for product rollouts. Managed rollouts to ensure customer needs matched what was sold.

Orange County, California Area

Conducted presales presentations using solution selling techniques, business needs analysis, established position as trusted advisor for customer/prospect, utilized logistic industry experience.

Orange County, California Area

Performed presales presentations, business needs analysis and proposal preparation for CRM solution. Created customized prototypes for presentations. Front line technical sales support. Developed implementation project plans.

Orange County, California Area

Direct customer support and project management for companies of various sizes. Analyzed equipment requirements, communication needs. Prepared application and system design requirement documents. Conducted hardware and software training. Worked in a geographic sales territory with quota responsibility. New product development member and facilitator. New market and technology leader (including GPS and wireless projects).