Co-Organizer for the community conference

I was brought into Zenimax Bethesda to create their Kubernetes Platform team due to my extensive experience with Kubernetes and containers with Mirantis and the DOD. I began production game work by creating KOPS, then EKS, GKE, Typhoon, and AKS—clusters to enable game deployments for various studios and game titles.Responsible for managing AWS account with over 100 sub-accounts for various internal production projectsI architected, built, and deployed production Kubernetes environments and hired Engineers with various degrees of experience with cloud and on-prem infrastructure as well as microservice developmentI built custom schedulers to help Kubernetes use other information to schedule containers and deployments.I selected, implemented, and managed the rollout of Harbor for container and Helm registry, Keycloak, Prometheus, Grafana, AlertManager, Jaeger, and Weavescope. I also implemented continuous integration and deployment (cicd) of Kubernetes applications using Keel, Flux, and eventually Argo and ArgoCD for non-manual platform operations.Worked directly with VMware China on Harbor feature flags and bug fixesI selected, architected, and deployed Cortex as we grew from our legacy Grafana solutions and paired this with Thanos. I created the Observability team.Collaborated and contributed directly with Google on Agones and OpenMatch projectsLent expertise to internal teams to aid with streaming games for xcloud and Google StadiaArchitected, managed, and deployed ingress controllers in production I created a self-service platform for Kubernetes clusters for over ten studios, including Xbox Game Studios.Kubernetes Platform Creator for ZeniMax Central Services, Bethesda, and Xbox Game Studio for 20+ AAA First Party Games https://www.mobygames.com/person/965656/rudy-mccomb/ Credited Titles:RedfallThe Elder Scrolls LegendsGhostwire TokyoRage 2Fallout 76XCloud

- Lead the Operations Engineering teams in analyzing and resolving OpenStack customer facing architectural, procedural, and performance related issues. - Supported, deployed, diagnosed, and solved issues for large-scale multi-tenant infrastructure level services for customers including Kubernetes, Docker, OpenStack, Ceph, Neutron, Murano, CoreOS, Nova, RabbitMQ, MySQL, Horizon, Apache, Keystone, Cinder, Glance, Python, Fabric, Cisco ACI, Foreman, Swift, AWS, PlumGRID, Google Compute Platform, rkt, Puppet, Chef, Ansible,, Zabbix

● Deployed and architected Mirantis OpenStack, and managed all Red Hat OpenStack, and DevStack environments. Responsible for creating security groups, compute management, and rolling out new functions and features.● Created OpenStack technical knowledge documents related to architecture, common issues, and technical processes. Advised and implemented security guidelines for PCI compliance and hardening of OpenStack with Puppet and Chef.● Conducted vendor evaluations for Elasticsearch, Mirantis, and Duo.

• Designed and deployed automated infrastructure environment using Puppet and other open source software for configuration management of all Linux RedHat, CentOS, and Ubuntu servers. Also, implemented the use of The Foreman as external node classifier for Puppet and full lifecycle management of physical and virtual servers.• Designed and implemented the deployment of Puppet to manage harborfreight.com, a site which sees over 43 million unique visitors, 5000+ products and 64K+ indexed pages.• Developed custom Puppet modules, including one to deploy ecommerce web servers in less than a 1/4 of the standard deployment time as well as manage the full LAMP stack, users, and MySQL related DB's.• As DevOps works hand in hand with developers across other internal and external business units to provide solutions to daily problems and tasks.• Deployed and assisted in the migration of development from SVN to Git and implemented config management using puppet. Implemented the use of Logstash and Elasticsearch for searching and graphing error and syslogs

• Created Apple infrastructure division to provide comprehensive integration and support with existing Microsoft Active Directory environment and services. Extended support to creative, marketing, and packaging divisions.• Focused on the reliability and stability of Apple environment for 100+ users while conducting a major refresh of all apple hardware in production, and migrated all Mac users from OSX 10.6 to 10.9 Mavericks• Led procurement and IT ops in transitioning from an Adobe perpetual license to a subscription based model for Creative Cloud; and from Mac OSX 10.6 Snow Leopard to Mac OSX 10.9 Mavericks• Architected and deployed the use of Puppet OS for configuration management of all Mac clients, as well as VMware, ARD, Munki, Phusion Passenger, The Foreman, Apache, Git, and MySQL• Deployed Meraki for Mobile Device Management(MDM) of all iOS and Android devices

● Lead Global Apple Engineering and Support team for Royal Caribbean, Celebrity Cruises, Azamara Cruises, and Pullmantur in developing creative solutions and experiences for guests and employees, using Apple Technology, ie, iPads, Macs, and iPhones● Procured, administered, and deployed, iPads, Android tablets, Mac Mini’s, while supporting Xsan’s, and Apple Servers for both shipside and shore side hospitality purposes. Utilized all current tools such as but not limited to Command Line Interfaces, Bash, VI, Nano, Pico, SSH/Sudo● Created processes and worked with exclusively with vendors on wireless charging solutions of iPads for guest services and staterooms● Responsible for custom Mobile Device Management (MDM) solution for inventory, global tracking, and patch management of iOS, Macs, and Android devices. Utilized JAMF Casper Suite, AirWatch, Apple Configurator, Apple Remote Desktop, Server Monitor, Open Directory, Netboot/Imaging, DNS/DHCP/VPN, modified permissions (POSIX/ACLs) and iOS .ipsw’s, .ipa’s, profiles and SCEP to lock down and manage iOS devices and Mac desktops.

● Responsible for enterprise infrastructure evaluation, procurement, development, deployment, and integration of related Apple, iOS, and VMware applications and technologies● Procured, deployed and maintained Mobile Device Management (MDM) and Enterprise Cloud backup solutions (CrashPlan) for iOS, Windows and Mac laptop/desktop● Maintained RHEL/Linux servers, performed and integrated Directory Services (OD/AD, LDAP) for Apple/Windows Management using JAMF Software Casper Suite, Apple Remote Desktop (ARD),Puppet and other open source solutions● Integrated iOS/Exchange/GOOD and MDM data tracking, reporting, and analysis also performed system imaging and application updates/upgrades ● Worked with C level execs and key decision makers, to understand business needs and develop technical solutions through analysis and reporting

● Administered windows/mac using Active Directory and JAMF Casper Suite, exchange desktop/deskside support, created and developed Drobo SAN policy, procedures, and documentation● Created cloud storage/virtual desktop environment for eval with VMware vSphere, Linux, and Drobo ● Provided onsite IT support for Andrea Mitchell, Brian Williams, Meet The Press, and The Ed Shultz Show at the White House● Responsible for all Apple procurement, configuration, integration, connectivity, deployment, user support and connected hardware including: Mac Pros, iMacs, MacBook Pros, iPhones, iPads, Final Cut Pro, etc.● Maintained and configured all NLE (non-linear editing) workstations. Provided Final Cut Pro training and Post-Production support

● Administered Mac OS X Snow Leopard client-servers, Windows 2003 Active Directory client-servers, and Linux boxes for 40+ local and remote users. Responsible for planning, integrating, and streamlining Apple technologies (including Mac Pros, iPhone, iMacs, etc.) Upgraded network from T1 to Fiber● Combined Open Directory/Active Directory systems for streamlined mac integration w/Exchange Server ● Created SAN using VMware, DroboPro, and other virtualization management tools to analyze and resolve client, server issues resulting in a 50% increase in server uptime. Network administration duties included; backup, security management, user account management, internet access, office systems, applications and, server support

● Designed & implemented Mac & VMware training for all Sergeant At Arms Installation Team to 10,000+ users on Capitol Hill including but not limited to U.S. Senators, Committee’s, Chiefs of Staff, System Administrators, General Dynamics IT, and HP personnel. Training was comprised of installation, troubleshooting, networking, active directory, hardware overview, software installation and removal, file formatting, hard drive and memory removal and installation, virtualization, and disk image creation & installation

• Provided social media & technology consultation, and technical assistance by interfacing with over 60 non profit, non-governmental, local, state and federal agencies including but not limited to, the U.S. Department of Education

● Assisted customers in the comprehension of Mac and iOS information for the procurement of various Apple products by SMB’s, financial, government, and entertainment industry customers

• Provide continuous support and maintenance to over 10 over owebsites with an excess of 2000 users while utilizing best practices• Integrated Ustream, Livestream, Facebook, and Twitter as well as various new media technologies onto the client websites to enable the functionalities of live internet based broadcasts, On Demand usage, video stream archiving as well as increase the overall visibility and profitability of the organization

• Provided admirable support to clients functioning on the Apple OS X, Leopard, Leopard Server, Windows XP, Windows Vista operating systems• Responsible for software maintenance including patches, new product rollouts, version upgrades and user acceptability training for various software packages including: iTunes, QuickTime, iMovie, Aperture, Final Cut Studio, Logic Studio, iLife 08', Adium, Adobe Illustrator, Photoshop

• Provided consultative direction and support to high-level executives and over 100 staff members in the areas of Finance, VFX and Post-Production; including but not limited to; Jerry Bruckheimer Films, Walden Media, Spyglass Entertainment and, Touchstone Pictures, thus impacting the overall productivity of the team and profitability of the organization• Provided highly regarded Mac/PC support to users utilizing numerous applications including: Entertainment Partners MM; Budgeting, Scheduling, Adobe CS3 Dreamweaver, AutoDesk; Maya, AutoCAD, Microsoft; Excel, Outlook, Entourage, PowerPoint; Provided detailed analysis and troubleshooting to quickly resolve errors affecting the network; thus ensuring the highest level of productivity and cost benefit to the organization

• Managed all stages of the Systems Development Life Cycle to successfully implement Blackboard Academic Suite using: surveys, group and individual interviews, product demonstration and online forums; which resulted in a seamless rollout to the Pepperdine user community of over 8,000 users• Developed and maintained project plans and testing scenarios to gauge performance, usability and reliability of the Blackboard Academic Suite • Effectively prepared technical systems documentation, user manuals, and on-line help guidance for the graduate campuses and over 3000 students within the Pepperdine graduate network; while monitoring system compliance within the established IT policies, guidelines and scope • Provided technical support and system analysis for users of Mac, Linux and, Windows platforms• Analyzed, researched, and evaluated the ability of various commercial products to meet user, functional, and technical requirements through comprehensive cost/benefit analysis, risk assessments and other procurement methods • Assisted in the management of the Drescher graduate campus information systems facility through the maintenance and support of end user laptops, desktops, PDA's and various technical support issues that arose• Deployed images to client's by utilizing Symantec; Altiris and Faronics Deep Freeze software while providing systems administration duties on the following platforms & protocols: Windows Server 2003, Windows XP, Windows Vista, and Apple OS X. DNS, DHCP, and WINS• Prepared hardware and software specifications for procurement, by conducting user surveys, forums AND interviews; which resulted in the highest quality information to make the best decision possible

• Assisted in the management of customer service levels & satisfaction standards of over 4500 customers monthly within the sales, parts and, service departments of 48 dealerships throughout FL

• Managed and tracked the day-to-day asset inventory and logistics for HQ in DC