Greet hospital visitors as they enter the lobby, be friendly, conversational and engaging.Administer COVID-19 questionnaire with hospital visitors as they arrive.Help give visitors directions who may not know the hospital layout.Help out as a temperature screener, or health screener, by taking a quick temperature of hospital workers as they arrive for work.Keep the hospital lobby and/or your workstation neat and tidy.And other duties as assigned which focus on excellent customer service.

Established standards for design requests process with local performer that increased the impact of fundraising events. Built partnerships with many community organizations and key stakeholders in Albuquerque Community. Created new brand guides and logos for organizations and small businesses.

Scheduled, designed, and implemented multi-location photoshoots for up to 5 subjects at once. Photographed multiple subjects for multi-use photo campaigns including indoor, outdoor, and multi-venue shoots. Edited and finalized photo files for use across multiple platforms. Created and implemented system for scheduling, feedback, and finalization of all photoshoot needs. Identified and recruited assistants as necessary for photo-shoots including large events with over 100 individuals/small groups paid photos.

Graphic design, brand development, account management and creating collateral and digital assets for clients across the agency needs.

Leveraged cross-departmental relationships to strategize and create visual assets to meet organizational objectives – including working across 6 departments at once (Medical Services, Education, HIV Programs, Public Affairs Development, and HR). Advocated for BIPOC inclusivity by contributing to workgroups, and task forces that specialize in this area, thereby improving BIPOC experiences for employees and communities served by the organization.

Spearheaded the foundational work for PrEP navigation services for PPRM. Provided case management for new and exisiting PrEP patients. Navigated barriers in access: addressing health insurance, Gilead coverage, and other costs. Ensured proper and timely follow-ups on HIV and PrEP services. Executed the collaboration of PrEP services with HIV testing. I increased access to PrEP and HIV testing across Albuquerque Metro Area. Created and implemented new PrEP navigation programs that integrated services provided by 3 inter-agency departments. Created nationally recognized EndHIV and 2/7 campaigns. Designed the unique branding for both PrEP program and HIV Programs departments within national Planned Parenthood brand guidelines. Collaborated with multiple organizations to create statewide STI/HIV campaign.

Administrative duties vary from basic clerical work to maintaining investigator files.Monitoring and managing investigator processing and compliance procedures developed by the Clearance Office of ADC LTD NM.Ensuring that all investigators have been properly processed for pending credentials to work the desired cases set by ADC.Maintaining the flow of incoming leave/vacation requests and credential retrieval.Working with the general public for fingerprint requests and requirements, processing the fingerprinting and payments.

Scheduling and preparing notices of public meetings, overseeing inquiries and responses for Economic Development Department, and ensuring payments from tenants of the Tourism and Business Development Department are received and processed.Providing front-line customer service and tourism information to visitors to New Mexico.Scheduling and assisting in arranging special events, providing tours, and planning information to prospective event center clients, developing and implementing rate schedules for all events and clients.Recruiting and training Visitor Center volunteers and onboarding new staff.Planning and executing marketing & promotions for Sandoval County and El Zócalo event center; including creating appropriate digital/print designs for all media used.Maintaining the organization of the visitor and event center.Ordering & distributing brochures, restocking, and purchasing an inventory of event center and business development.

Provided front-line customer service and prepared all new clients with proper screenings, implemented testing to clients, including Urine Analysis and Breathalyzer testing, and connecting new individual clients to DWI compliance monitors.Organized and maintained all special projects assigned by the Administrator, completing minutes for DQI Task Force meetings, providing daily communications to court facilities status of individual clients.Created layout and design for brochures, flyers, and billboard usage.Organized vendor contracts and grants, provided by the administrator.

Responsible for managing multiple employees, onboarding new employees, ensuring all employees are following companies policies and procedures, and modeling proper usage of company policies in customer service.Responsible for opening and closing department store as needed, handling deposits and cash registers, assembling and posting advertising for department stores.Restock and created a specific flow for all inventory needed to be out on sales floor.