Technical Support Manager
CurrentResponsible for leadership and management of the Information Technology Department Plans and Implement short and long term strategies, tactics work plans and projects that provide for the orderly and cost effective development, Installation and operation of information systems and computer and communications technologies. Manages IT team that includes exempt professional, supervisory/ managerial, and clerical/ technical staff Providing an operational software and/or hardware, network solution… Show more Responsible for leadership and management of the Information Technology Department Plans and Implement short and long term strategies, tactics work plans and projects that provide for the orderly and cost effective development, Installation and operation of information systems and computer and communications technologies. Manages IT team that includes exempt professional, supervisory/ managerial, and clerical/ technical staff Providing an operational software and/or hardware, network solution that meets the requirements customer. Manage the day-to-day activities of IT project to meet project objectives and satisfy business requirements. Implementation Microsoft Product Software and Implement the new systems. Be a single point of contact for customers to solve technical problems. Handle technical problems including tracking, providing advices, solutions, followup. Perform staff assessment and coaching. Work closely with sales team and technical support team. Show less
