Chief Operating Officer Hotels
CurrentResponsible as COO FTI Hotels for almost 60 Hotels, more than 12’000 Hotel rooms, 6 Brands in 8 Countries: Croatia, Greece, Italy, Malta, Turkey, Egypt, Morocco and Spain (Canary Islands: Grand Canaria, Tenerife, Lanzarote, Furteventura)- Provides mentoring and guidance to Hotel Operations to optimize performance- Continuously monitors P&L and correspondingly improves financial profitability- Leads ESG and sustainability standards and guides Travelife Gold certification… Show more Responsible as COO FTI Hotels for almost 60 Hotels, more than 12’000 Hotel rooms, 6 Brands in 8 Countries: Croatia, Greece, Italy, Malta, Turkey, Egypt, Morocco and Spain (Canary Islands: Grand Canaria, Tenerife, Lanzarote, Furteventura)- Provides mentoring and guidance to Hotel Operations to optimize performance- Continuously monitors P&L and correspondingly improves financial profitability- Leads ESG and sustainability standards and guides Travelife Gold certification processes- Develop, implement, and ensure global Health & Safety and Crisis standards- Regular site inspections in 8 different countries and related hotels- Review hotels' physical assets, talent performance, guest service standards and financial performance- Support and evaluates Capex processes- Designs and implements new standardized policies and procedures- Lead F&B standardization process and implements new global signature dishes- Develop critical path guidelines for onboarding new properties in the portfolio- Trains managers and country executives to ensure that everyone is performing adequately in their role Show less
