Pascal Rüegg Email and Phone Number
With over two decades of experience in the hospitality industry, I have honed my expertise in managing corporate hotels and leisure resorts ranging from two to five stars across multiple countries. My extensive intercultural experience in several countries, gained from working with diverse multicultural teams, enables me to operate effectively in various cultural contexts.My mission is to innovate service delivery, enhance operational efficiencies, focus on sustainability, and ensure our guests receive the finest experiences. My leadership is rooted in my passion for the hospitality industry and my dedication to nurturing a team that values integrity, collaboration, and exceptional service.In my role, I steer our properties through the complexities of global hospitality, ensuring we maintain the highest standards while adapting to ever-evolving market demands. I am committed to driving growth and excellence in all aspects of operations, from front-of-house services to back-end processes.In my last position as the Chief Operating Officer Hotels at FTI GROUP, I oversaw more than 50 hotels with 13,000 rooms across five brands. This role embodied the organization's commitment to excellence and cultural diversity. I implemented strategic initiatives to enhance guest satisfaction, optimize operational efficiencies, and foster a culturally inclusive environment within each property. I also focused on sustainability practices, ensuring that our operations were not only efficient but also environmentally responsible.
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Chief Operating Officer HotelsFti Group Jan 2022 - PresentZürich And MunichResponsible as COO FTI Hotels for almost 60 Hotels, more than 12’000 Hotel rooms, 6 Brands in 8 Countries: Croatia, Greece, Italy, Malta, Turkey, Egypt, Morocco and Spain (Canary Islands: Grand Canaria, Tenerife, Lanzarote, Furteventura)- Provides mentoring and guidance to Hotel Operations to optimize performance- Continuously monitors P&L and correspondingly improves financial profitability- Leads ESG and sustainability standards and guides Travelife Gold certification… Show more Responsible as COO FTI Hotels for almost 60 Hotels, more than 12’000 Hotel rooms, 6 Brands in 8 Countries: Croatia, Greece, Italy, Malta, Turkey, Egypt, Morocco and Spain (Canary Islands: Grand Canaria, Tenerife, Lanzarote, Furteventura)- Provides mentoring and guidance to Hotel Operations to optimize performance- Continuously monitors P&L and correspondingly improves financial profitability- Leads ESG and sustainability standards and guides Travelife Gold certification processes- Develop, implement, and ensure global Health & Safety and Crisis standards- Regular site inspections in 8 different countries and related hotels- Review hotels' physical assets, talent performance, guest service standards and financial performance- Support and evaluates Capex processes- Designs and implements new standardized policies and procedures- Lead F&B standardization process and implements new global signature dishes- Develop critical path guidelines for onboarding new properties in the portfolio- Trains managers and country executives to ensure that everyone is performing adequately in their role Show less -
Ai Vice President Operations Switzerland And GermanyAccor Apr 2021 - Dec 2021Switzerland And GermanyResponsible for 34 Accor Properties / 5´172 Hotel Rooms, in Switzerland and Germany.- Operational responsibility for 34 Accor hotels in Switzerland and Germany- Leading a total portfolio of 5,172 hotel rooms- Brands in the portfolio: MGallery, Mercure, Novotel, IBIS Styles, IBIS and IBIS Budget- Focused on key performance indicators: Revenue, RevPAR, flow-through, productivity, quality, etc...- Develop and implement business strategies- Conduct monthly business… Show more Responsible for 34 Accor Properties / 5´172 Hotel Rooms, in Switzerland and Germany.- Operational responsibility for 34 Accor hotels in Switzerland and Germany- Leading a total portfolio of 5,172 hotel rooms- Brands in the portfolio: MGallery, Mercure, Novotel, IBIS Styles, IBIS and IBIS Budget- Focused on key performance indicators: Revenue, RevPAR, flow-through, productivity, quality, etc...- Develop and implement business strategies- Conduct monthly business review meetings with the General Managers - Regular site visits to the hotels- Advis AccorInvest on renovation projects- Implement Accor sustainability strategy "Planet 21" Show less -
Regional Vice President Mövenpick SwitzerlandAccor Jul 2019 - Apr 2021SwitzerlandCountry leader position and responsible for 6 Mövenpick properties in Switzerland (Geneva, Lausanne, Egerkingen, Basel, Zürich-Regensdorf and Zürich-Airport; Total Portfolio of 1570 Hotel Rooms) andCluster General Manager Mövenpick Hotel Zürich Airport (333 rooms) and Mövenpick Hotel Egerkingen (137 rooms); leading a team of 300 employees."Ad Interim" responsible for Accor properties in Switzerland vom 01.01.2021-31.03.2021.- Country Leader position, responsible for six… Show more Country leader position and responsible for 6 Mövenpick properties in Switzerland (Geneva, Lausanne, Egerkingen, Basel, Zürich-Regensdorf and Zürich-Airport; Total Portfolio of 1570 Hotel Rooms) andCluster General Manager Mövenpick Hotel Zürich Airport (333 rooms) and Mövenpick Hotel Egerkingen (137 rooms); leading a team of 300 employees."Ad Interim" responsible for Accor properties in Switzerland vom 01.01.2021-31.03.2021.- Country Leader position, responsible for six Mövenpick properties in Switzerland - Dual fuction as Cluster General Manager for Mövenpick Zürich Airport and Egerkingen- Support the operational pre-opening process of the new Mövenpick Hotel Basel - Restructured the individual Sales & Marketing departments of Mövenpick in Switzerland - Successfully completed the exit of the staff house (114 rooms) at Mövenpick Hotel Zurich Airport- Implemented and conducted Sustainability certificate “Green Globe” Show less -
Cluster General Manager Mövenpick Hotel Zürich Airport & Mövenpick Hotel EgerkingenAccor Jan 2018 - Jul 2019Zürich And EnvironmentCluster General Manager for Mövenpick Hotel Zürich Airport (333rooms) and Mövenpick Hotel Egerkingen (137 rooms) -
General Manager Mövenpick Hotel Zürich RegensdorfMövenpick Hotels & Resorts Jul 2014 - Jan 2018ZürichThe completely renovated 4Star Mövenpick Hotel Zürich-Regensdorf offers 150 hotelrooms, the largest hotel congress hall and 19 innovatively designed meeting rooms from 2 up to 800 people. 2 Restaurants and 1 Lounge / Bar round off this attraktive offer.With free airport shuttle service, 850 parking spaces and located just 15 min from the city centre of Zurich, can be reach it very easily. The hotel’s 150 rooms and direct access to the 3,000 sqm large Fitness & Wellness park make it the… Show more The completely renovated 4Star Mövenpick Hotel Zürich-Regensdorf offers 150 hotelrooms, the largest hotel congress hall and 19 innovatively designed meeting rooms from 2 up to 800 people. 2 Restaurants and 1 Lounge / Bar round off this attraktive offer.With free airport shuttle service, 850 parking spaces and located just 15 min from the city centre of Zurich, can be reach it very easily. The hotel’s 150 rooms and direct access to the 3,000 sqm large Fitness & Wellness park make it the ideal place to stay. Show less -
General Manager Hotel MeierhofRimc International Hotels & Resorts Feb 2012 - Jun 2014ZürichGeneral Manager of the completely refurbished 4Star Hotel Meierhof which is located directly at the lake of ZürichThe 108 hotel rooms are elegantly designed and promise sleeping comfort on a highest level. A spacious fitness-center, 3 meeting rooms for up to 70 people and a restaurant & Lounge with an unique view over the lake of Zürich, round off this attractive offer. Zürich downtown can be reached comfortably in 20 minutes, Zürich Airport in less than half an hour. -
Director Of Sales And MarketingMövenpick Hotels & Resorts Dec 2002 - Jan 2012ZürichThe completely renovated 4Star Mövenpick Hotel Zürich-Regensdorf offers 150 hotelrooms, the largest hotel congress hall and 19 innovatively designed meeting rooms from 2 up to 800 people. 2 Restaurants and 1 Lounge / Bar round off this attraktive offer. With free airport shuttle service, 850 parking spaces and located just 15 min from the city centre of Zurich, can be reach it very easily. The hotel’s 150 rooms and direct access to the 3,000 sqm large Fitness & Wellness park make it the… Show more The completely renovated 4Star Mövenpick Hotel Zürich-Regensdorf offers 150 hotelrooms, the largest hotel congress hall and 19 innovatively designed meeting rooms from 2 up to 800 people. 2 Restaurants and 1 Lounge / Bar round off this attraktive offer. With free airport shuttle service, 850 parking spaces and located just 15 min from the city centre of Zurich, can be reach it very easily. The hotel’s 150 rooms and direct access to the 3,000 sqm large Fitness & Wellness park make it the ideal place to stay. Show less -
Accountant / AdministrationSavoy - Hotel Baur En Ville Aug 2001 - Jul 2002Zürich
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Front Desk TournantSavoy - Hotel Baur En Ville Nov 1999 - Oct 2000Zürich
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Front Desk TraineeSavoy - Hotel Baur En Ville Dec 1998 - Aug 1999Zürich
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Chef / WaiterHotel - Restaurant Bienengarten Aug 1996 - Jan 1998Zürich
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Apprentice WaiterHotel - Restaurant Bienengarten Aug 1995 - Aug 1996Zürich
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Apprentice ChefHotel - Restaurant Bienengarten Aug 1992 - Aug 1995Zürich Und Umgebung, Schweiz
Pascal Rüegg Education Details
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Executive Mba In General Management Hwz -
Digital Transformation -
Foundations Of Business Strategy -
Hotel Real Estate Investments And Asset Management -
General Managers Program -
Zhaw Institut Für Angewandte PsychologieCertificate Of Advanced Studies In Leadership -
Ifh Certified Hotel SalesSales & Marketing -
Hotel Management
Frequently Asked Questions about Pascal Rüegg
What company does Pascal Rüegg work for?
Pascal Rüegg works for Fti Group
What is Pascal Rüegg's role at the current company?
Pascal Rüegg's current role is Chief Operating Officer | Executive MBA | Hotel & Resort Management | Strategic Management | Operations Management | Leadership | Financial Management | Lean Management.
What schools did Pascal Rüegg attend?
Pascal Rüegg attended Hwz Hochschule Für Wirtschaft Zürich, University Of Virginia Darden School Of Business, University Of Virginia Darden School Of Business, Cornell University, Cornell University, Zhaw Institut Für Angewandte Psychologie, Ifh Certified Hotel Sales, Shl Schweizerische Hotelfachschule Luzern.
Who are Pascal Rüegg's colleagues?
Pascal Rüegg's colleagues are Kathrin Joe, Roman Mörner, Lakis Goritsas, Mostafa Taha, Katrin Bichler, Mennatullah Almonzer, Natalie Zwolski.
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Pascal Rüegg
Esr - Eta Solutions Rüegg. Ich Helfe Kmu'S, Die Prozesse Und Abläufe Zu Verbessern. Dabei Benutze Ich Praxiserprobte Lösungen, Die Auf Die Spezifischen Bedürfnisse Der Kunden Zugeschnitten Sind.Mastrils -
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